Business Systems Implementation Specialist

hace 1 mes


Guadalajara, Jalisco, México Flex Ltd A tiempo completo

At Flex Ltd, we're a diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products.

We value diversity and inclusion, fostering a workplace culture where uniqueness is seen as a competitive edge. Our community empowers employees to push innovation boundaries, creating value and improving lives.

Job Summary:

This Business Systems Implementation Specialist will be based in our Guadalajara North campus, reporting to the Business System Analyst. In this role, you'll identify complex business problems and develop automated, customized, developed, and standardized systems implementations and solutions.

You'll design detailed automated systems and processes to enhance efficiency, create frameworks and processes, troubleshoot technical malfunctions, conduct risk research, work with stakeholders, and deliver viable and consistent solutions.

Responsibilities:

  • Provide physical and technical support for IT services.
  • Develop onboarding, adoption, and training plans.
  • Create communications templates.
  • Design creative approaches to satisfy data/analysis needs.
  • Understand end-user needs to help them utilize IT services effectively.
  • Identify growth opportunities and ensure optimal IT service adoption.
  • Conduct regular reviews and proactively monitor user experience KPIs.
  • Become a trusted advisor and advocate for all users.
  • Develop a cadence of tech touches aligned with the lifecycle: new users welcome -> onboarding -> adoption -> nurturing growth -> retention

The ideal candidate:

We're looking for a BA/BS or equivalent work experience holder with availability to rotate shifts. You should have experience working on complex issues requiring in-depth evaluation of multiple factors. Previous experience in similar positions is beneficial. Proficiency in SQL and ability to read, analyze, and interpret complex documents are required.

What you'll receive:

A competitive salary ($60,000 - $80,000 per year), life and medical insurance, Christmas bonus, food coupons, saving fund, and PA91 benefits.

Job Category: IT



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