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Quality Assurance Manager

hace 2 meses


Reynosa, Tamaulipas, México HITACHI ENERGY MEXICO, S.A. DE C.V. A tiempo completo

About the Role

HITACHI ENERGY MEXICO, S.A. DE C.V. is seeking a highly skilled Quality Assurance Manager to join our team. As a Quality Assurance Manager, you will be responsible for developing, maintaining, and managing a Quality Assurance Organization that ensures compliance to all regulatory, customer, and mandated requirements.

Key Responsibilities

  • Maintain and continuously improve the Quality Management System to meet customer, ISO 9000, and industry requirements.
  • Monitor performance of key quality measures (Cost of Poor Quality, customer complaints, internal failure rates, etc.) and utilize a data-driven, cross-functional, problem-solving approach to determine root causes of failures/defects.
  • Ensure that operations are conducted in accordance with the Company's policies and procedures and are in compliance with health and safety guidelines.
  • Manage the resolution of complex technical problems and human resource issues.
  • Align quality initiatives with engineering, operations, safety, and other organizational initiatives as a part of an overarching Integrated Transformer Management (ITM) strategy.
  • Provide guidance and arrange for training of staff.

Requirements

  • Bachelor's degree and 10+ years of professional experience in Quality, Engineering, Operational Excellence, or Process Improvement, with 2 years of experience managing Quality Professionals.
  • Broad knowledge of quality assurance operations and ability to independently resolve complex problems.
  • Ability to manage a skilled and diverse staff, communicate effectively, represent the organization, act decisively, and influence decisions of senior managers and customers.
  • Proven expertise with ISO-9001 certification; expertise with QS-9000 standards will also be considered.
  • Experience auditing under industrial regulations (e.g. ISO, UL, ASQ, RABQSA, ANSI, ASME, etc.).
  • Strong analytical skills, especially with data analysis, is heavily preferred - proven experience working with failure analysis, FMEA (Failure Modes & Effects Analysis), test engineering, and/or product reliability, SPC, Process Capability, Process Performance Analysis is a plus.
  • Experience working with transformer systems and/or related technologies (electromagnetics, magnetics, induction systems, power electronics, power products, inverters) preferred.