Service Designer Position

hace 3 semanas


Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completo
Overview

We are PepsiCo, a leading food and beverage company with a global presence. Our team is seeking a talented Service Designer to join our digital product development team in Mexico City, Mexico.

This role will involve creating and supporting global digital developments for PepsiCo, focusing on topics such as revenue management, supply chain, manufacturing, and logistics. As a Service Designer, you will work closely with an interdisciplinary team, including data & Service Design specialists, to develop digital products and services that meet the needs of our users.

Your Impact

  • Participate in the entire design process of our digital products & services from initial research, ideation, conceptualization, and design, to testing and validation.
  • Plan and conduct primary and secondary research, synthesizing findings to provide recommendations for new solutions.
  • Apply human-centered design and service design thinking approaches to guide the discovery and production of digital products and services.
  • Coordinate work activities with your digital team, business teams, and other IT services as required.

Qualifications

  • Deep understanding of the Service Design and UX Design disciplines, with experience in implementing and facilitating the overall design process.
  • Experience with industry-standard design and research tools, such as Figma, Adobe CC, Sketch, InVision, and user testing software.
  • Strong communication and organizational skills, with the ability to deal with ambiguity and juggle multiple priorities.

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