Chief Data Governance Specialist
hace 2 meses
**Company Overview**
Hsbc is a leading banking and financial services organization with operations in 64 countries and territories.
We are seeking an experienced Senior Operations Governance Manager to drive operational excellence globally.
The Senior Operations Governance Manager will assist in driving operational excellence across Digital Production Services globally, including headcount management, capacity management, and forecasting, MI reporting, billing/re-charging, and recovery, and business FRP planning.
Key Responsibilities:
- Building a function that consolidates expertise in the Bank into a Centre of Excellence utility
- Carrying out data governance activities
- Providing support for the implementation of Hsbc data governance guidelines
Requirements:
- Post-secondary education
- Experience in managing data governance guidelines
- Working with data tools and referenced data
- Experience in managing a team and good stakeholder management skills
Estimated Salary: $120,000 - $180,000 per annum
About the Role:
The ideal candidate will have 7-10 years' experience in client-driven industry, good client handling skills, and good command of written and spoken English.
The role requires flexibility in working different shifts and on weekends when required, as well as proven operations and change leadership experience.
The role holder will provide direction and guidance to Tribe leads and Squad leaders to enable them to achieve delivery, quality, and metric requirements.
Accountabilities:
- Ensuring good practices in the management of data tools, referenced data, data standards, data frameworks, and templates
- Suspending the management, monitoring, and mitigation of operational risk in the field of data management
About You:
The ideal candidate will be able to identify and resolve problems in an effective manner and have a good understanding of management information and intermediary/advanced reporting capabilities.
The role requires composure and professionalism in a fast-paced work atmosphere and the ability to quickly grasp complex processes and concepts.
The role holder will provide advisory and/or input to senior stakeholders and top executives in the Global Operations on Digital Production Services.
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