Program Management Expert
hace 14 horas
Job Title: Program Management Expert
Job Summary: We are seeking an experienced Program Manager to lead our IDQ (Item Data Quality) program for 3P sellers in Mexico. The successful candidate will be responsible for defining, implementing, and continuously improving our IDQ strategies and processes across our expansive 3P seller network.
- Duties and Responsibilities:
- - Develop and execute a comprehensive IDQ program for our 3P sellers in Mexico, driving improvements in product data quality, catalog accuracy, and operational efficiency.
- - Analyze product data, seller performance, and customer feedback to identify trends, opportunities, and risks, and use these insights to inform IDQ strategy and decision-making.
- - Define and monitor key performance indicators (KPIs) for the 3P Mexico IDQ program, setting targets and driving continuous improvement.
- - Lead cross-functional teams to implement new IDQ initiatives, processes, and tools, ensuring smooth rollouts and adoption across the 3P seller network.
- - Provide regular reporting and presentations to senior leadership on the performance and health of the 3P Mexico IDQ program.
- - Stay up-to-date with industry best practices, regulations, and customer expectations, and incorporate these into the 3P Mexico IDQ program.
Requirements: 4+ years of program or project management experience, 4+ years of working cross-functionally with tech and non-tech teams, and a Bachelor's degree. Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL is required.
About Us: Servicios Comerciales Amazon Mexico S. De R.L. De C.V. is a global leader in e-commerce, and we are committed to providing our customers with the best possible shopping experience.
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