Operational Team Lead Mexico

hace 6 días


VeracruzLlave, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo
About the Job

We are seeking an experienced Operational Team Lead to join our team in Veracruz, Mexico. As an Operational Team Lead, you will be responsible for leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station.

Key Responsibilities:
  • Manage staff, resources, consumables, and key metrics for delivery station.
  • Coordinate operative meetings, communication with support areas, proper escalations, analysis of data.
  • Ensure proper operation, planning of shift, audit the plan, execution of last mile operation.
A Day in the Life:
  1. Gemba walk and audit the plan.
  2. Shift start up.
  3. Execution of safety audits, walks, stand up meeting.
  4. Verify daily ops plan, volume, staff assistance, routes planning.
  5. Conduct engages with associates, hourly gemba walk, performance audits, quality inspections.
  6. Complete reporting (Daily Ops plan, Shift Recap Board, End of shift report). Bridge any misses in reporting tool.
  7. Hold end of shift meeting with leadership team to review performance opportunities and necessary actions moving forward.
About the Team

You will be part of the Amazon Logistics Team, responsible for the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.

Requirements:
  • Completed bachelor degree.
  • Fluency in English.
  • Solid understanding in Lean manufacturing processes.
  • Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned.
What We Offer:

We offer a competitive salary range of $35,000 - $50,000 per year, depending on experience. Additionally, we provide benefits such as health insurance, retirement plans, and paid time off.


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