Global Transaction Specialist

hace 3 semanas


Monterrey, Nuevo León, México Lenovo A tiempo completo
Overview

We are Lenovo, a US$57 billion revenue global technology powerhouse. We rank #248 in the Fortune Global 500 and serve millions of customers every day in 180 markets.

Focused on delivering Smarter Technology for All, we have built on our success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices, infrastructure, software, solutions, and services.

Job Description

As a member of our team, you will play a critical role in ensuring seamless transactions and exceptional customer experiences.

  • Perform end-to-end process functions, including daily reconciliation and balancing, reporting, and dispute resolution under limited supervision.
  • Represent customer disputes and chargebacks, providing follow-up until resolution.
  • Collaborate with other teams to create credits or debits, request re-routes, cancel orders, and release orders.

Daily reporting and collaboration with IT Support are essential to identifying and resolving any errors detected during the process.

Requirements

To succeed in this role, you will need:

  • Proficient English language skills with strong verbal and written communication skills.
  • Reconciliation experience and proficiency in Payments Handling, Credit Card processing, and Accounting.
  • Strong SAP knowledge is required, and self-driven individuals who can work independently while focusing on delivering set objectives are ideal candidates.

Estimated Salary: $65,000 - $90,000 per annum.



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