Dematic System Administrator

hace 4 semanas

Guadalupe, Nuevo León, México Dematic Logistics De Mexico S. De R.L. De C.V. A tiempo completo

We are seeking a highly skilled Dematic System Administrator to join our team in Mexico. This role will be responsible for the configuration, maintenance, and support of our global DMS systems.

The successful candidate will have a proven track record in document management administration and a strong understanding of ECM principles, Alfresco architecture, and API integrations.

This is an exciting opportunity to work with a leading supplier of integrated automated technology, software, and services to optimize the supply chain.

Job Description:

Configure, install, and maintain the KION DMS system after selection.

Design, build, develop, and maintain DMS Systems and integrating them with other systems

Monitor performance, troubleshoot issues, optimize the environment for efficiency and health of the environment.

Work with other team members to help define, develop, and maintain API integrations to other environments like SAP, Configura or AutoCAD.

Ensure data security and compliance per KION standards.

Implement and manage the backup/restore procedures and best practices per the selected vendor.

As a technical specialist, you are constantly working on the documentation and further development of best practices and the further expansion of our knowledge database.

Work cross-functionally with peers, developers, product owners, management, and other departments to develop and deliver successful customer solutions.

Manage assigned cases; utilizing RemedyForce to track, document, monitor, and communicate customer expectations, issues, status, action items, and deliverables.

Provide backline support by collaborating, assisting, and sharing knowledge with local and cross functional teams as needed while ensuring SLA adherence.

Engage with Key Users and Business partners to identify and validate requirements and translate to solution design.

Monitor and present periodic status to stakeholders.

Monitor Risks / Issues and prepare appropriate mitigation plans.

Requirements:

Bachelor's Degree with 5+ years of experience as a DMS Administrator with emphasis on Hyland Alfresco.

Desired experience in Documentum, OpenText, Enovia or other similar Document Management systems.

Expertise in Alfresco - CMIS, Alfresco - Web Forms, Alfresco Content Services, and Alfresco Process Services.

Experience with Alfresco Administration, Content Management, Integration, Optimization, Backup, Recovery, Trouble shooting and security Compliance.

Strong communication skills (English required C1/C2).

Strong problem solving; self-starter; detail oriented; excellent time-management/schedule skills; ability to meet deadlines; desire to learn.

Must be willing and able to work evenings, weekends, and overtime as needed.

Experience working with global teams.

Proficient using Project Management tools (JIRA), preparing, and presenting appropriate status reports.

Benefits:

We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience.

Plus benefits including medical, dental, and vision insurance, retirement plan, paid time off, and opportunities for professional growth and development.

About Dematic Logistics De Mexico S. De R.L. De C.V.:

We are a leading supplier of integrated automated technology, software, and services to optimize the supply chain.

Our company belongs to the KION Group, one of the world's leading suppliers of industrial trucks and supply chain solutions.

We have over 41,000 employees worldwide and approximately €11,100 million in revenue.

Our portfolio encompasses industrial trucks, such as forklift trucks and warehouse trucks, as well as integrated automation technology and software solutions for the optimization of supply chains.

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