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Transportation Manager
hace 2 meses
We are seeking a highly motivated and experienced Transportation Manager to join our team at Charger Logistics Inc. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers, ensuring their day-to-day and long-term needs are met.
Key Responsibilities- Customer Relationship Management: Develop and maintain strong relationships with customers through regular communication and proactive issue resolution.
- Account Management: Manage customer expectations and provide exceptional customer service to ensure customer satisfaction and loyalty.
- Implementation and Pricing: Work closely with our Implementation team to ensure successful opportunities and accuracy in our pricing program.
- Market Analysis and Research: Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts, and identify new business opportunities in the target market.
- Business Development: Identify, manage, and build new business relationships in the target market, and maintain a database of clients, prospects, partners, and vendors.
- Market Intelligence: Monitor market conditions, product innovations, and competitors' products, prices, and sales to stay ahead of the competition.
- Administrative Duties: Perform administrative tasks such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
- Client Support: Consult with clients to resolve problems and provide ongoing support to ensure customer satisfaction.
- Team Collaboration: Coordinate prospect, sales, and current customer meetings working closely with the VP of Sales/CS.
- Advanced English is a must.
- Ability to coordinate teams focused on results.
- Proven track record with a strong focus on account management, setting appointments, presenting, and meeting with customers, pricing, proposals through to 'closing the deal'.
- 6+ years of sales and account management experience in transportation and logistics is preferred.
- Recent college or university degree in Marketing or Business-related field is required.
- Previous experience in an analyst role and/or in pricing function is an asset.
- Ability to understand business processing requirements using technology and conceptualize creative solutions to implement them.
- Experience working B2B sales involving complex deals is an asset.
- Strong knowledge and understanding of the sales planning process.
- Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
- Strong negotiation skills with proven closing ability.
- Ability to function independently with little or no supervision as well as function in a team environment.
- Competitive salary
- Law benefits
- Healthcare benefit package
- Savings fund
- Life insurance
- International training
- Career growth
- Food coupons
