Technical Service Manager
hace 4 semanas
**Job Summary**
We are looking for a skilled Technical Service Manager to join our team at Sig Group. As a key member of our customer-facing team, you will be responsible for building strong relationships with our customers and providing technical support to ensure the smooth operation of our packaging systems.
**Key Responsibilities**
- Develop and implement customer service plans to meet customer needs and expectations
- Provide technical support and training to customers on the use and maintenance of our packaging systems
- Collaborate with cross-functional teams to identify and resolve technical issues
- Monitor and analyze customer feedback to identify areas for improvement
**Requirements**
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or related field
- Minimum 5 years of experience in technical customer service or a related field
- Advanced knowledge of Microsoft Office and SAP
**About Sig Group**
At Sig Group, we are passionate about delivering innovative packaging solutions that meet the needs of our customers and the environment. We are committed to building strong relationships with our customers and partners to drive growth and success.
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