Cloud Infrastructure Manager

hace 1 semana

Ciudad de México, Ciudad de México McDonald's A tiempo completo
About the Role

We are seeking an experienced Cloud Infrastructure Manager - Technical Lead to join our team at McDonald's.

This is a senior-level position that will be responsible for overseeing the design, implementation, and maintenance of our cloud infrastructure, ensuring it is secure, scalable, and efficient. The successful candidate will have extensive experience in Oracle Cloud Infrastructure (OCI) and lead the Center of Excellence (COE) and manage the support team.

Key Responsibilities:

  • Lead the COE and manage the support team to ensure compliance with audit, security, upgrades, and other necessary requirements for supported technologies.
  • Regularly track, review, and report on ticket progress, ensuring alignment with Critical Performance Indicators (CPIs) and critical metrics.
  • Oversee the timely completion of Root Cause Analysis (RCA) and follow up on Estimated Time of Arrival (ETA) for action items to ensure permanent resolution is achieved on schedule.
  • Review and approve or deny change requests related to cloud management service modifications.
  • Define roles and privileges for Oracle applications across various PODs based on Segregation of Duties (SOD) principles.
  • Cultivate a trusted partnership with technology partners and develop strong relationships with Service Delivery Managers and Product Managers.
  • Possess the knowledge and ability to interpret, educate, and enforce adherence to Software Development Life Cycle (SDLC) and ITIL processes.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • General Project Management skills.
  • Minimum 5-7 years of experience in cloud infrastructure management, with at least 3 years focused on Oracle Cloud Infrastructure (OCI).
  • Excellent communication and presentation skills.

Preferred Qualifications:

  • Experience with hybrid cloud environments and integrating OCI with other cloud platforms (AWS, Azure, GCP, SAP).
  • Knowledge of DevOps practices and tools such as CI/CD pipelines.
  • Deep understanding of OCI services, including Compute, Storage, Networking, and Database services.
  • Strong knowledge of cloud security practices, network design, and infrastructure as code (IaC) tools like Terraform.
  • OCI certification (Professional or Architect level) is preferred.
  • Experience in managing large-scale, mission-critical cloud environments.

Estimated Salary: $120,000 - $180,000 per year.

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