Senior Enterprise Cloud Solutions Architect

hace 1 día

Xico, México Red Hat Software A tiempo completo

About the Opportunity:

We are seeking an experienced Senior Enterprise Cloud Solutions Architect to join our team in Mexico City. The ideal candidate will have a strong background in enterprise cloud solutions, containers, and Kubernetes.

**Job Summary:**

This is a unique opportunity to work with a small set of key enterprise customers, providing architectural guidance and implementation advice for the Red Hat OpenShift Container Platform to meet their business needs.

**Responsibilities:**

- Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms.
- Perform technical reviews and share knowledge to proactively identify and prevent issues.
- Gain understanding of customer technical infrastructures, hardware, and offerings and serve as a customer advocate within Red Hat.
- Collaborate with the engineering, R&D, product management, and technical support teams.
- Create documentation regarding customer issues and technical details on how to resolve them.
- Manage and grow customer relationships by delivering attentive, relationship-based support.
- Work closely with customers, gain an understanding of their IT infrastructure, internal processes, and business needs, and help identify relevant trends throughout the industry.
- Travel occasionally to visit regional customers.

**Requirements:**

- 5+ years of experience in a support, development, engineering, IT, or quality assurance (QA) organization
- Expertise with enterprise cloud solutions like Platform-as-a-Service (OpenShift by Red Hat), containers, Kubernetes, and IT automation (Ansible by Red Hat)
- Competent comprehension of enterprise architecture and strategic business drivers
- Direct experience with a variety of hardware vendors
- Ability to manage multiple issues and projects with shifting priorities and timelines
- Outstanding written and verbal communication skills; ability to convey complex information to customers both clearly and concisely
- Ability to travel for customer visits and events within the region

**Preferred Qualifications:**

- Bachelor's degree or equivalent in a technology-related discipline, ideally computer science or engineering
- Experience working in DevOps environments
- Software engineering background; experience with RPM-based Linux and Java technologies
- Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts
- Familiarity with source code management tools like Git or SVN
- Prior experience in a technical leadership or mentorship role

**Salary:** $120,000 - $180,000 per year depending on qualifications and experience. This is a competitive salary range based on industry standards for this role in Mexico City.

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