SAP Implementation Specialist
hace 3 días
**Company Overview:**
Gestamp is a multinational technology company with presence in over 20 countries and a team of more than 40,000 people from 90 nationalities.
We are a leading provider of automotive parts and systems, designing, developing, and producing components for over 900 models of major vehicle manufacturers.
Our Vision: To be a pioneer in Industry 4.0 and committed to ESG (Environmental, Social, and Governance) criteria.
Our Mission: To provide innovative solutions and services that meet the evolving needs of our customers.
Job Description:
SAP Implementation Specialist role involves supporting the implementation of corporate and local business systems as well as the IT infrastructure required to support them.
The successful candidate will have exceptional customer-focus and be responsible for facilitating a clear understanding of all business processes, goals, and drivers to effectively support SAP/Captor and other corporate business systems, processes, and training solutions.
Key Responsibilities:
- Facilitate clear understanding of business processes, goals, and drivers to support SAP/Captor and other corporate business systems.
- Provide support for Gestamp SAP/Captor related issues, addressing them at a local level or escalating and following through to resolution.
- Simulate or recreate end-user problems to resolve operational difficulties.
- Interact with other NA IT members to restore service and/or identify and resolve core problems.
- Consult with end users to ensure each problem is resolved to their satisfaction.
- Determine which issues need to be escalated to management, vendors, or suppliers using independent judgment.
- Work with management to achieve team goals and initiatives.
- Analyze master and transactional data to support the business, identifying data quality issues, reporting them to the business, and tracking corrections.
- Identify gaps in business functionality, document, and request functional enhancements.
- Act as a liaison between plant operations teams and corporate teams to support the implementation of Gestamp's SAP, Captor system.
- Establish, develop, and grow business relationships critical to the success of IT and Technical Support.
- Support the company's mission, vision, values, and goals in the performance of daily activities.
- Maintain high standards of housekeeping throughout the work area.
- Maintain a positive working relationship with all levels of the organization.
Required Skills and Qualifications:
- College/Professional degree in a computer/business related field.
- 2+ years in manufacturing environments.
- 2+ years supporting SAP (MM, SD) and associated EDI transactions (receiving, purchasing, shipping).
- 1+ years Help Desk/LAN support experience.
- 1+ years managing projects.
Benefits: At Gestamp, we offer a dynamic and inclusive work environment that promotes teamwork, continuous improvement, trust, and a passion for delivering high-quality results.
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