Customer Sales Representative
hace 6 días
About the Role
RHI Magnesita is seeking a dynamic Sales Professional to join our team in a Customer Sales Representative position located in Mexico.
The Sales Professional will be responsible for developing, managing, and delivering support services to our sales force, including:
- Creating and confirming orders in our system
- Direct customer contact and communication
- Reconciling orders and reviewing warehouse inventory
- Generating invoices and managing customer relationships
This full-time position will report to the Head of Commercial Management and will require approximately 5% travel time.
Key Responsibilities
The Sales Professional's key responsibilities will include:
- Assisting sales teams with sales reporting and data analysis
- Processing customer orders and resolving complaints
- Providing product information and advising customers on product shortages and delivery dates
- Acting as a liaison between customers, production, and distribution departments
- Selecting and managing sales-related systems and databases
- Assisting sales teams with individual account and sales territory planning
Requirements
To be successful in this role, you will need:
- Bachelor's Degree in International Trade, Business Administration, Supply Chain, or related field
- At least 2 years of experience in customer service
- Bilingual in Spanish and English (French is a plus)
- Ability to learn quickly and adapt to business systems and urgent requirements
- Proficiency in MS Office Suite, specifically basic Excel skills
- Knowledge of SAP
- Strong verbal and written communication, interpersonal, time management, and problem-solving skills
- Ability to work under pressure with minimal supervision
- High level of accountability, accuracy, and efficiency
- Detail-oriented and highly organized
We Offer
RHI Magnesita offers a competitive compensation package, including:
- Christmas Bonus
- Food vouchers
- Saving funds
- Life insurance
- Disability insurance
Join Our Team
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