Spanish Interpreter Vacancy

hace 2 semanas


Monterrey, Nuevo León, México Future Group A tiempo completo

We are seeking a dedicated and experienced Spanish VRI/OPI interpreter to join our team at Future Group Translation and Localization Services. As a remote interpreter, you will be responsible for providing accurate communication between non-English and English speakers during calls.

Our ideal candidate has a strong background in medical terminology and is familiar with the healthcare industry. Experience with over-the-phone interpretation and video remote interpretation is also a plus. We are looking for a candidate who is fluent in English and native in Spanish, with a high school diploma in their native language.

Responsibilities:

  • Respond to calls in a professional manner, adhering to the Interpreter's code of conduct.
  • Take notes during calls and maintain accurate records.
  • Be knowledgeable about the specific vocabulary of the industry, with a focus on healthcare and medical terminology.
  • Render all messages accurately and completely, without adding, omitting, or substituting.
  • Provide exceptional customer service during interpretation.
  • Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message, applying standards of practice.
  • Participate in internal professional training.
  • Be eager to obtain new professional certifications.
  • Communicate and report to your team leader.
  • Comply with dress code requirements for video remote interpreting.

Requirements:

  • Fluent in English and native in Spanish.
  • 1+ years of experience in over-the-phone interpretation in a well-known interpretation company.
  • Good knowledge of medical terminology.
  • Awareness in legal terminology is a plus.
  • International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.).
  • High school diploma in your native language.
  • High emotional intelligence and tolerance to different cultures.
  • High level of communication, listening, note-taking, and memory retention skills.

Technical Requirements:

  • High-speed, private, and secured internet connection.
  • Minimum download speed 20 Mbps (megabits per second).
  • Minimum upload speed 10 Mbps (megabits per second).
  • Wired Internet, Ethernet Port (Wi-Fi is not allowed).
  • Minimum Windows 10 operating system.
  • Computers with dual core, 2 GHZ processor, like an Intel Core i5 or superior.
  • 8 GB RAM memory minimum.
  • Single device (computer or laptop) which can run required systems.
  • External monitors and connectors (if applicable).
  • Power adapter plugged in and not operating on battery.
  • No Chromebook allowed.
  • No wireless/Bluetooth headphones allowed.


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