IT Helpdesk Associate

hace 4 días

Guadalajara, Jalisco, México NTT DATA North America A tiempo completo

We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.

This role requires advanced English skills and 6 months of experience in customer service. The ideal candidate will be available to work 22.5 hours per week, including afternoon and night shifts.

As a Helpdesk Associate, you will provide technical support for in-house applications and developments, as well as general L1 support for hardware and MS Office packages.

Your responsibilities will include:

  • Answering technical support calls and escalating to other support groups when necessary
  • Documenting troubleshooting steps and detailed descriptions of customer incidents and requests
  • Applying diagnostic techniques to identify problems, investigate causes, and recommend solutions to correct failures

We offer a comprehensive benefits package, including a competitive salary, grocery tickets, Christmas bonus, vacation days, vacation bonus, savings funds, personal days, medical insurance, life insurance, dental insurance, discounts with selected optics, and opportunities for growth within the company.

  • Helpdesk Associate

    hace 2 semanas

    Guadalajara, Jalisco, México Ntt Data A tiempo completo

    We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Help Desk Associate - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco.Mexico.Requirements:- Availability to...

  • Helpdesk Associate

    hace 2 semanas

    Guadalajara, Jalisco, México Ntt Data A tiempo completo

    We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Help Desk Associate - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco.Mexico.Requirements:- Availability to work 45 hours per week- Interest in working on Afternoon/Night shifts- Advanced English- Looking...

  • Helpdesk Associate

    hace 1 semana

    Guadalajara, Jalisco, México Ntt Data A tiempo parcial

    We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Helpdesk Associate - Part Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco.Mexico.**Requirements**:- Availability to work 22.5 hours per week- Interest in working mornings- Advanced English- Looking to work in...

  • Helpdesk Senior Associate

    hace 7 días

    Guadalajara, Jalisco, México Ntt Data A tiempo completo

    We are currently seeking a Helpdesk Senior Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Help Desk Senior Associate - Full Time Location: Remote Requirements:- Availability to work 45 hours per week- Advanced English & Require French Language- Looking to work in IT Environment- 6 months of experience in Customer...

  • Helpdesk Associate

    hace 2 semanas

    Guadalajara, Jalisco, México Hashmap A tiempo completo

    We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco.Mexico.**Requirements**:- Availability to work 45 hours per week- Interest in working on Afternoon/Night shifts- Advanced English-...

  • Helpdesk Associate

    hace 1 semana

    Guadalajara, Jalisco, México Hashmap A tiempo completo

    We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco.Mexico.**Requirements**:- Availability to work 45 hours per week- Interest in working from 6 am to 3 pm or 7am to 4 pm Mon thru Fri...

  • Helpdesk Associate

    hace 1 semana

    Guadalajara, Jalisco, México Ntt Data A tiempo parcial

    We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Helpdesk Associate - Part Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco.Mexico.**Requirements**:- Availability to work 22.5 hours per week (Monday to Friday 7 to 11:30 am)- Interest in working on Morning...

  • Helpdesk Associate

    hace 1 semana

    Guadalajara, Jalisco, México Hashmap A tiempo completo

    We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco.Mexico.**Requirements**:- Availability to work 45 hours per week- Interest in working from 6 am to 3 pm or 7 am to 4 pm Mon - Fri...

  • Helpdesk Associate

    hace 2 semanas

    Guadalajara, Jalisco, México Ntt Data Services A tiempo completo

    We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco.Mexico.**Requirements**:- Availability to work 45 hours per week- Interest in working on Afternoon/Night shifts- Advanced English-...

  • Helpdesk Associate

    hace 2 semanas

    Guadalajara, Jalisco, México Hashmap A tiempo completo

    We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco.Mexico.**Requirements**:- Availability to work 45 hours per week- Interest in working at any shift- Advanced English- Looking to work in...

  • Helpdesk Associate

    hace 3 días

    Guadalajara, Jalisco, México Ntt Data A tiempo parcial

    Req ID:304069We are currently seeking a Helpdesk Part Time Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Helpdesk Associate - Part Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco.Mexico.**Requirements**:- Availability to work 22.5 hours per week- Advanced English- Looking to work in IT...

  • Helpdesk Associate

    hace 3 días

    Guadalajara, Jalisco, México Ntt Data A tiempo parcial

    Req ID:305355We are currently seeking a Helpdesk Part-time Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco.Mexico.**Requirements**:- Availability to work 45 hours per week- Interest in working on Afternoon/Night shifts-...

  • Helpdesk Associate

    hace 4 días

    Guadalajara, Jalisco, México Ntt Data A tiempo parcial

    Req ID:310981We are currently seeking a HelpDesk Part Time Associate to join our team in Guadalajara, Jalisco, Mexico.- NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco.Mexico.**Requirements**:- Availability to work 45 hours per week- Interest in working on Afternoon/Night...

  • Helpdesk Associate

    hace 7 horas

    Guadalajara, Jalisco, México Ntt Data A tiempo parcial

    Req ID:312528We are currently seeking a Helpdesk Part-time Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco.Mexico.**Requirements**:- Availability to work 45 hours per week- Interest in working on Afternoon/Night shifts-...

  • Helpdesk Associate

    hace 2 semanas

    Guadalajara, Jalisco, México Ntt Data A tiempo completo

    We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Help Desk Associate - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco.Mexico.Requirements:- Availability to work 45 hours per week- Interest in working on Afternoon/Night shifts- Advanced English- Looking...

  • Helpdesk Senior Associate-Portuguese

    hace 7 días

    Guadalajara, Jalisco, México Ntt Data A tiempo completo

    We are currently seeking a Helpdesk Senior Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Help Desk Senior Associate PORTUGUESE - Full Time**Requirements**:- **Availability to work 45 hours per week- **Advanced Portuguese and Spanish- **Looking to work in IT Environment- **6 months of experience in Customer...

  • Helpdesk Associate

    hace 1 semana

    Guadalajara, Jalisco, México Ntt Data A tiempo completo

    We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Help Desk Associate - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco.Mexico.**Requirements**:- Availability to work 45 hours per week- Interest in working at any shift- Advanced English- Looking to work...

  • Helpdesk Associate

    hace 4 días

    Guadalajara, Jalisco, México Hashmap A tiempo parcial

    We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Help Desk Associate - Part Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco.Mexico.**Requirements**:- Availability to work 45 hours per week- Interest in working any shift- Advanced English- Looking to work in...

  • Helpdesk Associate

    hace 2 semanas

    Guadalajara, Jalisco, México Ntt Data A tiempo completo

    We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Help Desk Associate - Part Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco.Mexico.**Requirements**:- Availability to work 22.5 hours per week- Advanced English- Looking to work in IT Environment- 6 months of...

  • It Helpdesk Jr

    hace 3 días

    Guadalajara, Jalisco, México Flex A tiempo completo

    Job SummaryTo support our extraordinary teams who build great products and contribute to our growth, we're looking to add an IT Helpdesk Jr located in Guadalajara, North Campus.Reporting to the Senior Information, Technology Manager the IT Helpdesk Jr role involvesResponsible for providing technical assistance through phone or chat tools demonstrating strong...