Technical Product Specialist

hace 2 semanas


Ciudad de México, Ciudad de México DEUNA A tiempo completo
About DEUNA

DEUNA is a rapidly growing Software as a Service (SaaS) company, revolutionizing the e-commerce landscape in Latin America by providing innovative solutions to businesses. Our mission is to simplify the payment process and improve customer conversion, payment acceptance, and fraud prevention.

Responsibilities
  • Engage with clients and stakeholders to identify requirements and define product features in a technical approach.
  • Translate product strategy into detailed requirements for prototype construction and final product development.
  • Provide excellent client support, manage expectations, and maintain strong relationships with clients.
  • Support the engineering team to solve deep technical problems and ensure customer satisfaction goals are met.
  • Help define the e-commerce plugins product vision, roadmap, and strategy.
  • Lead cross-functional teams to coordinate product development, releases, and performance tracking.
Qualifications
  • Technical understanding of payment behaviors and payment systems.
  • Detailed understanding of payment methods and payment gateways across Latin America.
  • Ability to read and understand API payment connectivity specifications.
  • Technical skills in JSON, Webhooks, and API integration.
  • Familiarity with tools such as Google Sheets and JIRA.
  • Understanding of Scrum and ability to write clear user stories and acceptance criteria.
  • At least 3 years of experience working on integrating payments.
What You'll Find at DEUNA
  • A multicultural team distributed throughout Latin America.
  • Dynamism, agility, and constant innovation.
  • Part of a high-impact solution for the region.
  • The best tools and technology to operate.
  • Part of a startup culture with full expansion.
Benefits
  • Hybrid modality.
  • Vacations and personal days.
  • Economic support for internet and cell phone line.
  • Stock options.
  • Multidisciplinary, diverse, and dynamic team.


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