Operations Manager
hace 4 semanas
At Servicios Comerciales Amazon Mexico S. De R.L. De C.V., we're working to deliver exceptional customer experiences. To achieve this, we need talented and driven professionals to oversee the day-to-day management of our Last Mile Operations.
This role will focus on ensuring the safety, quality, customer experience, and productivity of our operations. As an Operations Manager, you will be responsible for managing a team of Delivery Service Providers, overseeing the On the Road (OTR) operation, and supporting the implementation of process improvements.
Key Responsibilities:
- Managing a team of Delivery Service Providers and providing guidance on daily operations.
- Overseeing the On the Road (OTR) operation and ensuring compliance with quality and safety standards.
- Collaborating with the AMZL Delivery Station management team to establish and maintain quality control standards.
- Identifying and implementing process improvements to enhance productivity and efficiency.
Requirements:
- Bachelor's degree in industrial engineering, logistics, supply chain, or related field.
- Fluency in English and Spanish.
- Proven experience in logistics and supply chain management.
- Strong leadership and communication skills.
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