Customer Education Manager Mexico

hace 3 horas


Xico, México Hireez - Us A tiempo completo

**About Us**

Hireez is a pioneering talent acquisition company dedicated to revolutionizing the industry. We're passionate about creating innovative solutions that make a real impact.

**The Role**

We're seeking an experienced Customer Education Manager to join our team in Mexico City. As a key member of our education department, you will be responsible for ensuring seamless customer onboarding and driving outstanding customer services.

**Key Responsibilities**

Lead the onboarding process for new hireEZ customers, collaborating closely with Technical Program Managers, Product Designers, and engineers to guarantee a smooth transition. This includes onboarding existing customers expanding their service with hireEZ.

- Develop and execute adoption strategies for your assigned book of business within the ENT customer segment. Work closely with Training and Development leaders to align training initiatives, create tailored user training plans, and engage directly with users to ensure their success.

- Plan and conduct live training sessions with hireEZ users, including one-on-one and group sessions. Foster relationships with champion users and proactively engage with users experiencing low adoption to enhance their utilization and outcomes with hireEZ.

**What You'll Need**

Minimum 2 years of experience in customer education or customer onboarding/demo-related roles.

- Clear communication of product value, use cases, and effective usage of hireEZ features and functions.

- Ability to strategically define learning objectives, execute enablement plans, drive user adoption, motivation, and results.

- Passion for teaching/education and customer experience.

- Experience leading live training sessions, from one-on-one to large group sessions.

- Skills in creating engaging learning content (written and video-based) and executing creative visions aligned with business objectives/goals.

**Requirements**

Excellent written and verbal communication skills; proficiency in project management.

- Ability to articulate project plans/priorities, address objections/pain points, and align with internal and external stakeholders on goals, tasks, and timelines.

**Preferred Qualifications**

Past experience in HR/Talent Acquisition Technology or as a recruiter/TA professional is preferred.

- Understanding of recruitment workflows and priorities is highly desirable.

- Familiarity with SFDC, LMS, Tableau, and video editing software such as Filmora and Loom is a plus.

**Benefits**

We offer a competitive compensation package including equity. Additionally, enjoy comprehensive medical, dental, and life insurance with 100% standard coverage and 80% for dependents, a 401k plan, generous PTO, and fun company events and outings.

Estimated salary range: $60,000-$80,000 USD per year.



  • Xico, México Hireez A tiempo completo

    About Hireez">Hireez is a talent acquisition software company revolutionizing the recruitment industry. Our AI-driven platform empowers recruiters to move beyond ineffective practices and ensures the right jobs find the right candidates.">Job Overview">We are seeking a Customer Education Manager for our Mexico City office. As a key member of our team, you...


  • Xico, México Lottus Education A tiempo completo

    Lottus EducationCompañía líder de educación en México, con el objetivo de transformar la vida de nuestros estudiantes a través de programas educativos de alto impacto.Buscamos Docentes para nível bachillerato en nuestra institución.Las contrataciones se realizarán en mayo.Para este puesto, necesitamos:Licenciatura con título y cédula en alguna de...


  • Xico, México Lottus Education A tiempo completo

    En Lottus Education buscamos a un coordinador académico que pueda ayudarnos a transformar la vida de nuestros estudiantes a través de programas educativos de alto impacto.El candidato ideal debe tener licenciatura con título y cédula en administración, pedagogía, psicología o área afín y estar disponible a trabajar de lunes a sábado de 07:00 a...


  • Xico, México Amazon Web Services Mexico S. De R.L. De C.V. A tiempo completo

    At Amazon Web Services Mexico S. De R.L. De C.V., we are seeking a highly skilled Sr Customer Solutions Manager to join our team. As a key member of our customer-facing organization, you will be responsible for driving cloud adoption and delivering transformational outcomes for our customers.Key Responsibilities:Partner with customer leaders and engineering...


  • Xico, México Lottus Education A tiempo completo

    Lottus Education es una plataforma líder de Educación en México.Nuestra misión es transformar la vida de nuestros estudiantes a través de programas educativos de alto impacto.Estamos en búsqueda de profesores/as para Licenciatura Escolarizada y Ejecutiva en la carrera de Administración de Empresas Turísticas, Turismo.¿Qué necesitan los...

  • Strategic Account Manager

    hace 4 semanas


    Xico, México Cambridge University Press & Assessment A tiempo completo

    We are seeking a highly skilled Strategic Account Manager to join our team in Mexico City. As a key member of our sales team, you will be responsible for promoting our extensive catalogue of educational products and services across Mexico.**Job Summary**Promote our educational products and services to existing clients and identify new business opportunities....


  • Xico, México Lottus Education A tiempo completo

    Somos una empresa líder en educación en México, con varias escuelas innovadoras. En Lottus Education estamos buscando un talento especial para el puesto de Tutor/A.Nuestro objetivo es ofrecer a nuestros alumnos experiencias excepcionales que les permitan crecer y desarrollarse. Para lograrlo, necesitamos alguien con pasión por la educación y compromiso...


  • Xico, México Lottus Education A tiempo completo

    Oferta Laboral: Recepcionista Utc Zona RosaEn Lottus Education, estamos buscando a un profesional dispuesto a trabajar en un entorno dinámico y en constante evolución.Entre las responsabilidades de este puesto se encuentran:Atención al cliente: Realizar funciones de apoyo administrativo y servicio al cliente de alta calidad.Gestión de trámites: Seguir...


  • Xico, México Lottus Education A tiempo completo

    Somos Lottus Education, una empresa líder y el grupo educativo con mayor crecimiento en México a través de nuestras escuelas: UTC, ULA, Colegio INDO, UANE, UTEG y BEDU.Revolucionando la educaciónTu función principal será brindar asistencia técnica a los usuarios del grupo, recopilar información necesaria para crear nuevos usuarios o permisos en los...


  • Xico, México Ew Nutrition De Mexico S.A De C.V. A tiempo completo

    Job OverviewEw Nutrition De Mexico S.A De C.V. is seeking an experienced Senior Key Account Manager to join our team in Mexico.About the RoleThis role involves managing and nurturing relationships with current and prospective Mexican accounts, building strong partnerships, maximizing customer satisfaction, and driving revenue growth.Main Responsibilities


  • Xico, México Council For The Advancement And Support Of Education A tiempo completo

    Job SummaryWe are seeking a skilled and experienced Global Education Program Developer to join our team. As a key member of our education division, you will play a critical role in delivering high-quality professional development opportunities to our global membership.About the RoleThis is a unique opportunity to work with a global not-for-profit...


  • Xico, México Teletech Holdings, Inc. A tiempo completo

    About UsTTEC is a global company that helps businesses build customer experiences through technology and humanity. We partner with leading brands to provide exceptional service to millions of customers every day.Job OverviewWe are looking for a Customer Experience Manager to join our team in Mexico City. As a manager, you will be responsible for leading a...


  • Xico, México Citi A tiempo completo

    We are seeking a highly skilled Customer Service Operations Manager to join our team at Citi. This is a full-time position that offers an estimated salary of $85,000 per year, based on industry standards and the level of experience required for this role.About the Role:The Customer Service Operations Manager will be responsible for assisting with the...


  • Xico, México Regus A tiempo completo

    **About Us**IWG, a leading provider of workspaces, is revolutionizing the way people and businesses work. With over 120 countries across the globe, we offer our customers flexibility and convenience.We are currently seeking a skilled Dynamic Customer Experience Manager to join our team in Mexico City. In this role, you will be responsible for providing...


  • Xico, México Apple A tiempo completo

    About the RoleAs a Digital Experience Manager at Apple, you will play a crucial role in driving performance of Apple products across our partners in Mexico. You will be responsible for implementing and monitoring the compliance of Apple's customer experience on eCommerce Retailers and Carriers in Mexico.Key ResponsibilitiesDrive performance of Apple products...

  • Operations Manager

    hace 2 semanas


    Xico, México Eb Y Heise Sa De Cv A tiempo completo

    Overview: Eb Y Heise Sa De Cv is seeking a skilled Operations Manager to lead our production team in Mexico City.">Salary: $60,000.00 per month">Job Description: As an Operations Manager, you will be responsible for managing plant safety, fulfilling production schedules, and achieving quality and productivity targets.">Key Responsibilities:">">Manage shop...


  • Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

    Are you a seasoned product manager looking to make a meaningful impact in the Latin American market? We have an exciting opportunity for a Sr. Product Manager to join our Marketplace team in Mexico City.About the Role:We are seeking an experienced Senior Product Manager to lead the development and delivery of products that delight our customers in Mexico....


  • Xico, México Reach International Consulting A tiempo completo

    We are seeking a seasoned Customer Service Manager to oversee our customer care team in Mexico, with a focus on call center operations.Key Responsibilities:- Attracting top talent to the customer service team.- Conducting in-depth interviews with prospects.- Managing onboarding, training, and performance evaluation activities.- Developing and implementing...


  • Xico, México Ttec A tiempo completo

    Be the Spark That Brightens Days and Ignites Your Career">TTEC, a global leader in customer experience technology and services, is seeking a highly motivated Customer Experience Manager to join our team in Mexico City. As a Service Delivery Manager, you will play a key role in leading, mentoring, and coaching your team to deliver exceptional customer...


  • Xico, México Citi A tiempo completo

    About the RoleCiti seeks a highly skilled and experienced Senior Customer Service Manager to join our team. This is an excellent opportunity for someone who wants to take their career to the next level and lead a team of customer service professionals.Job SummaryThe successful candidate will be responsible for leading a team of 15-25 customer service...