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Data Insights Specialist
hace 2 meses
**About the Role**
The Global Business Intelligence team within Community Operations at Uber provides Centers of Excellence and Greenlights all over the world with Data and insights to enable strategic decision making and operational excellence.
As a Data Analyst for Business Intelligence in LatAm you will be helping regional and global stakeholders by creating a standardized and reliable way to better understand Field Operations and make informed decisions to improve Customer Experience when interacting with our support channels
**Key Responsibilities**
- Support global reporting projects to drive business growth and improvement
- Create and fix dashboards and data sources for regional and global stakeholders to inform strategic decisions
- Provide the support teams with relevant insights to enhance customer satisfaction
- Support in the creation and updating of Monthly Business Reviews for the leadership team to drive business outcomes
- Assist stakeholders with data-related inquiries about the FieldOps business to drive data-driven decision making
**Requirements**
- Intermediate to advanced SQL skills to analyze and manipulate large datasets
- Intermediate to advanced Python skills to develop data-driven solutions
- Intermediate to advanced excel or google sheets skills to create data visualizations
**Nice to Have**
- Relevant experience with Tableau or Looker Studio to create interactive dashboards
- Relevant experience with Google Big Query to analyze large datasets
