Senior Systems Administrator

hace 6 días


Mexicali, Baja California, México Skyworks A tiempo completo

About Skyworks

Skyworks is a leading innovator in high-performance analog semiconductors, powering the wireless networking revolution. Our company culture values diversity, social responsibility, open communication, mutual trust, and respect. We are a team of talented individuals who work together to change the way the world communicates.

Job Summary

The Senior Systems Administrator is responsible for providing technical support for a full range of business technology, including computer systems, network infrastructure, mobile devices, telephone systems, and audio-visual equipment. This role requires a strong understanding of system interdependencies and the ability to troubleshoot and resolve problems in a timely manner.

Key Responsibilities

  • Provide technical support for business technology, including computer systems, network infrastructure, mobile devices, telephone systems, and audio-visual equipment.
  • Independently assess reported problems or failures using diagnostic methods and tools, determine the likely cause, and take appropriate action to resolve the problem.
  • Collaborate with other resources, both internal and external, to resolve technical issues.
  • Understand system interdependencies and avoid unintentional interruption of services during troubleshooting and problem resolution.
  • Coordinate software deployments in a large-scale company.
  • Coordinate Windows updates/Upgrades in a large-scale company.

Requirements

  • Minimal 4 years in IT Technical Support.
  • English proficiency: 90%.
  • Diagnosing and solving computer issues.
  • Installing and training end users in new technologies.
  • Providing remote technical support over the phone or internet.
  • Repairing hardware and configuring software to maintain operating systems.
  • Use of Ticket systems and Basic Knowledge in ITIL procedures.
  • Analyze and provide IT solutions to frequently occurring problems.

What We Offer

Skyworks is proud to be an equal opportunity employer supporting diversity in the workplace.



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