Senior Systems Administrator
hace 6 días
About Skyworks
Skyworks is a leading innovator in high-performance analog semiconductors, powering the wireless networking revolution. Our company culture values diversity, social responsibility, open communication, mutual trust, and respect. We are a team of talented individuals who work together to change the way the world communicates.
Job Summary
The Senior Systems Administrator is responsible for providing technical support for a full range of business technology, including computer systems, network infrastructure, mobile devices, telephone systems, and audio-visual equipment. This role requires a strong understanding of system interdependencies and the ability to troubleshoot and resolve problems in a timely manner.
Key Responsibilities
- Provide technical support for business technology, including computer systems, network infrastructure, mobile devices, telephone systems, and audio-visual equipment.
- Independently assess reported problems or failures using diagnostic methods and tools, determine the likely cause, and take appropriate action to resolve the problem.
- Collaborate with other resources, both internal and external, to resolve technical issues.
- Understand system interdependencies and avoid unintentional interruption of services during troubleshooting and problem resolution.
- Coordinate software deployments in a large-scale company.
- Coordinate Windows updates/Upgrades in a large-scale company.
Requirements
- Minimal 4 years in IT Technical Support.
- English proficiency: 90%.
- Diagnosing and solving computer issues.
- Installing and training end users in new technologies.
- Providing remote technical support over the phone or internet.
- Repairing hardware and configuring software to maintain operating systems.
- Use of Ticket systems and Basic Knowledge in ITIL procedures.
- Analyze and provide IT solutions to frequently occurring problems.
What We Offer
Skyworks is proud to be an equal opportunity employer supporting diversity in the workplace.
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