Guest Experience Coordinator
hace 7 días
About Nexustours
Nexustours is a leading Destination Management Company operating in the Caribbean, Central America, and North America, with offices in 11 countries and 32 destinations.
Job Summary
We are seeking a highly organized and detail-oriented Guest Experience Specialist to assist and interact with travel agents and direct clients, ensuring that expectations are met and exceeded.
Key Responsibilities
- Prepare quotes for clients and maintain constant communication with suppliers
- Assist with other administrative tasks as needed
- Provide exceptional customer service and support to clients and travel agents
Requirements
- At least 1-2 years of experience in the tourism or hospitality industry
- Experience in customer service is required
- Must be well-organized and detail-oriented
- Experience with MS Office (Word, Excel)
- Excellent English communication skills (verbal and written)
- Desirable French communication skills (verbal)
What We Offer
- Competitive salary
- Benefits above legal requirements, including medical expense insurance, EpicDays, and discounts with the brand and partners
- Continuous training and development programs
- A people-oriented culture where you can be yourself and grow professionally
About Us
Nexustours is an equal opportunity workplace committed to equal employment opportunities regardless of race, color, religion, sex, nationality, sexual orientation, age, citizenship, marital status, diversity of abilities, or gender identity.
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