Enterprise Computing Infrastructure Specialist

hace 1 semana


Monterrey, Nuevo León, México Gm Financial A tiempo completo
About the Role

This position requires a highly skilled Enterprise Computing Infrastructure Specialist to work with business clients, IT departments, and vendors to maintain the end-user technology stack. The specialist will focus on Microsoft Endpoint Management Configuration Manager (MEMCM/SCCM), Group Policy, Virtual Desktop Infrastructure (VDI), Windows Operating Systems, and mobile device management.

The ideal candidate will have 3-5 years of experience in Information Technology, specifically managing SCCM, software packaging, and scripting, as well as experience in virtual desktop infrastructure. Advanced knowledge of SCCM, Active Directory, and Group Policy is required, along with expertise in Windows Server and Desktop operating systems.

Key Responsibilities
  • Plan, architect, design, document, and implement EUC platforms, operating system, enterprise software, and peripheral upgrades to improve services provided to business clients.
  • Proactively identify opportunities for improvements to existing processes and for automation.
  • Perform or assist with routine EUC administration tasks to ensure the reliable operation of global end-user computing platforms.
  • Work ticketing queues to provide timely resolution for end-users and document all work.

Additionally, this role involves performing root cause analysis as needed, authoring policy, procedure, and standards documents, effectively communicating current project status, analyzing performance and capacities of EUC systems, transferring knowledge via documentation and training, and conforming with all company policies and procedures.

Benefits

At GM Financial, we offer a competitive salary and benefits package, including extended maternity and paternity leaves, personal days, community investment hours, medical plans, profit sharing, life insurance, savings fund, pension plan, and others. In Mexico, additional benefits include medical plans, profit sharing, life insurance, savings fund, pension plan, and others.

Requirements

To be successful in this role, you must have a Bachelor's Degree in a related field or equivalent work experience. You should also possess excellent communication skills, attention to detail, and the ability to think strategically and make collaborative decisions.

In addition, proficiency in automation and scripting languages, knowledge of cloud technologies, and experience in document creation and ITSM ticket management are highly desirable. Bilingual in English and Spanish is preferred but not mandatory.

The estimated annual salary for this role is around $110,000-$130,000 based on national averages and industry standards.



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