Anti-Money Laundering Specialist

hace 2 semanas

Guadalajara, Jalisco, México Wipro Limited A tiempo completo

**Job Summary**

Wipro Limited is seeking a highly skilled Anti-Money Laundering Analyst to join our team. As a key member of our financial crime prevention team, you will play a crucial role in identifying and mitigating financial crime risks.

**Key Responsibilities**

  • Provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
  • Support process by managing transactions as per required quality standards, documenting all pertinent end-user identification information, and updating own availability in the RAVE system.
  • Record, track, and document all queries received, problem-solving steps taken, and total successful and unsuccessful resolutions.
  • Follow standard processes and procedures to resolve all client queries and resolve client queries as per the SLA's defined in the contract.
  • Access and maintain internal knowledge bases, resources, and frequently asked questions to aid in and provide effective problem resolution to clients.

**Requirements**

  • Process Knowledge - Knowledge of assigned process, tools, and systems - **Foundation to Competent**
  • Behavioral Competencies - Collaborative working, Problem solving and decision making, Attention to Detail, Execution Excellence, Client (Internal) Centricity, Effective Communication

**What We Offer**

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

**Note:** We are an Equal Opportunity Employer and welcome applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, or protected veteran status.

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