Business Systems Analyst

hace 1 mes


Xico, México Citibank A tiempo completo
Job Title: Senior Business Analyst - IT

The Senior Business Analyst - IT is an intermediate-level position responsible for facilitating collaboration between business stakeholders and technologists to ensure effective communication and understanding of business needs. The primary objective of this role is to contribute to the continuous improvement of business processes and systems by analyzing performance metrics and driving business planning.

Key Responsibilities:
  • Develop and define system scope and objectives for complex projects, fostering communication between business leaders and IT teams.
  • Consult with users and clients to resolve complex system issues through in-depth evaluation of business processes, systems, and industry standards, and recommend solutions.
  • Support system change processes from requirements through implementation, providing input based on analysis of information.
  • Consult with business clients to determine system functional specifications and provide user and operational support.
  • Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment.
  • Act as an advisor or coach to new or lower-level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned.
Qualifications:
  • 5-8 years of relevant experience.
  • Experience in data analysis with intermediate/advanced Microsoft Office Suite skills.
  • Proven interpersonal, data analysis, diplomatic, management, and prioritization skills.
  • Consistently demonstrate clear and concise written and verbal communication.
  • Proven ability to manage multiple activities and build/develop working relationships.
  • Proven self-motivation to take initiative and master new tasks quickly.
  • Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail.
Additional Qualifications:
  • Experience in systems analysis and programming of software applications.
  • Project Management experience, implementing successful projects.
  • Working knowledge of consulting/project management techniques/methods.
  • Comprehensive knowledge of design metrics, analytics tools, benchmarking activities, and related reporting to identify best practices.

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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