Portuguese Language Specialist

hace 4 semanas


Ciudad de México, Ciudad de México Syncreon Consulting A tiempo completo
Job Summary

We are seeking a highly skilled Portuguese Language Specialist to join our team at Syncreon Consulting. As a key member of our IT department, you will be responsible for providing exceptional support to our clients in Portuguese.

Key Responsibilities

  • Provide IT Service Desk support to clients in Portuguese, handling calls, chats, and emails.
  • Troubleshoot end-user support and desktop issues, including Office 365 applications.
  • Religiously follow SOPs and KBs to resolve issues efficiently.
  • Experience with ITSM processes and tools is a must.

Requirements

  • Excellent communication and presentation skills in Portuguese.
  • Knowledge of data security and compliance best practices.
  • Good to have: experience with Digital Workspace Management and administration.

About Us

Syncreon Consulting is a trusted business partner that delivers value and highest return on investment for our clients. We work closely with leading staffing trade associations, training, and research organizations to stay up-to-date with the latest industry trends and technologies.



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