Beach Ambassador

Job Summary

We are seeking a highly motivated and enthusiastic Beach Ambassador to join our team at The St. Regis Kanai Resort Riviera Maya. As a key member of our recreation team, you will be responsible for promoting a fun and relaxing atmosphere for our guests in all recreational activities and areas.

Key Responsibilities

• Provide information to guests about available recreation facilities, activities, lessons, and equipment.
• Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
• Oversee activity in the recreational facility, respond appropriately in accordance with local operating procedure in the event of an emergency, and provide assistance to injured guests until the arrival of emergency medical services.
• Obtain, fold, and stack towels according to company procedures.
• Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items.
• Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
• Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Comply with quality assurance expectations and standards.

About Us

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. We invite you to explore careers at St. Regis, where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.