Business Control Analyst
hace 1 mes
The Business Control Analyst 2 is a developing professional role within Citi's Compliance and Control department. This position involves applying specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data to identify policy gaps and formulate policies.
We are seeking an individual with excellent analytical skills, attention to detail, and effective communication skills to join our team. The ideal candidate will have 0-2 years of relevant experience in data analysis and problem solving, as well as organizational and follow-up skills to multi-task and maintain composure in a high-volume environment.
Key Responsibilities:
- Process, research, and adjudicate background screening cases for new hires across businesses.
- Analyze diverse and high volume data, articulating results of analysis along with providing suggestions to resolve issues or improve processes.
- Research system and process issues, identifying solutions and communicating procedure exceptions to business partners.
- Test functional enhancements being implemented by vendors and integrated systems.
- Update documentation and communicate/training new processes and procedures to business partners.
- Perform higher level responsibilities involving applicant and employee communications such as fingerprint and criminal history check processing, background adjudication, delivering pre/post adverse actions, verification of drug testing and responding to complex questions on pre-employment.
- Input process steps and status for each process in the Imaging Records Management System (IRM).
- Closes on pending Pre-employment cases for audit compliance.
- Resolves discrepancies with new hire background checks (Education and Employment verifications) and determining appropriate final dispositions for background cases in accordance with established guidelines.
- Reports metrics and status reports to internal clients.
Estimated Salary: $60,000 - $80,000 per annum, based on location and experience.
Required Skills and Qualifications:
- 0-2 years of relevant experience in data analysis and problem solving.
- Experience in data analysis and problem solving with acute attention to detail.
- Demonstrated organizational and follow-up skills; ability to multi-task and maintain composure in a high-volume environment.
- Excellent customer service skills, time management skills, effective communication skills (written and verbal) and proven analytical/problem solving abilities.
- Bachelor's/University degree or equivalent experience.
About Citi:
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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