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Senior ServiceNow Engineer

hace 2 meses

Veracruz, Veracruz-Llave, México Goldman Sachs Bank Ag A tiempo completo

Job Summary

Goldman Sachs Bank Ag is seeking a highly skilled Senior ServiceNow Engineer to join our Enterprise Technology Operations team in Mexico City. As a key member of our team, you will be responsible for designing, developing, and implementing ServiceNow modules to drive operational excellence and risk reduction.

About the Role

We are looking for a seasoned ServiceNow expert with a strong background in IT Asset Management Lifecycle processes and Configuration Management processes. You will work closely with our ServiceNow Implementation partners and Platform support teams to create and maintain Platform implementation roadmaps.

Key Responsibilities

  • Design and develop ServiceNow modules to streamline monitoring, alerting, automation, and incident management
  • Develop solutions that leverage Analytics Intelligence and Reporting
  • Partner with ServiceNow Implementation partners and Platform support teams to create and maintain Platform implementation roadmaps
  • Assist Product Owners and teams in story writing and backlog maintenance
  • Effectively use metrics and data visualization to report progress
  • Facilitate estimation and planning at the team or program level

Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 5 years of experience in managing ServiceNow platform and applications
  • Minimum 3 years of experience as ServiceNow Application Developer
  • Knowledge of ITIL service life cycle and ITSM best practices
  • Knowledge of web-based systems architecture
  • Experience in Importing Data and Integrating with External Data/APIs
  • Experience in Automated Test Framework (ATF)

Preferred Qualifications

  • Minimum 3-4 years of experience in configuring and implementing Governance, Risk and Compliance (GRC) applications

About Goldman Sachs Bank Ag

Goldman Sachs Bank Ag is a leading global investment banking and securities firm. We are committed to innovation, excellence, and integrity in all aspects of our business.