Customer Service Representative

hace 4 semanas


Reynosa, Tamaulipas, México Essity Higiene Y Salud México, S.A. De C.V A tiempo completo

About the Role
We're looking for individuals who embody our values, are not afraid to challenge the status quo, innovate, experiment, and work at a fast pace. We're always looking for ways to improve our products and ourselves. If you're a team player who is passionate about delivering exceptional customer experiences, we'd love to talk.

Key Responsibilities
• Provide timely and effective administrative support to customers, sales teams, units, or departments following established procedures and guidelines.
• Utilize analytical thinking skills to resolve customer inquiries and issues efficiently.

Requirements
• University degree
• 3-5 years of experience in the manufacturing industry
• Ability to work independently, confidently, self-sufficiently, and as part of a team
• Knowledge of MS Office, including Advanced Excel
• Fully bilingual
• Knowledge of the textile industry (desirable)
• Project management skills
• Familiarity with the SAPERP System

What We Can Offer You
Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Working at Essity means a chance to improve well-being for people and opportunities to drive positive change for society and the environment. As an employee at Essity, you will belong to an organization where you feel valued and supported to grow, and challenged to generate business results in a collaborative and open atmosphere.



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