Senior Operations Manager

hace 2 meses

Monterrey, Nuevo León, México Celestica A tiempo completo
Job Summary

Celestica is seeking a highly experienced and skilled professional to lead our Customer Focused Team as a Senior Operations Manager. This role is responsible for overseeing the execution of business operations for a customer or group of customers, ensuring value creation and customer loyalty.

Key Responsibilities
  • Lead a significant Customer Focused team within a site, with overall business responsibility for the execution of the business of a customer or group of customers.
  • Direct reports will include program management and some if not all of Supply Chain Management (planning and purchasing), Engineering, Quality, and Manufacturing Operations.
  • Ensure the Customer Focused team generates value for the customer from their business with Celestica, and seeks to develop customer loyalty.
  • Lead the creation and implementation of action plans comprehensively to resolve customer issues.
  • Drive continuous improvement in Customer Focused activities using Lean and Six Sigma methodologies.
  • Plan, manage, and control Customer Focused performance by establishing overall direction and priorities.
  • Lead identification of new services to customers.
  • Establish policies and guidelines and evaluate results.
  • Allocate appropriate resources, tools, equipment, and support to meet customer requirements within the Customer Focused team.
  • Monitor performance of business execution using Metrics and other appropriate metrics.
  • Report on performance to the customer, site management, and (where required) Global Customer Unit Leadership.
  • Lead the creation and implementation of action plans to correct out-of-target conditions.
  • Accountable for financial performance of the business, ensuring that all financial metrics (Pricing, Service Billing, Return on Investment, Accounts Receivable, etc.) are managed within contract and quotation requirements.
  • Recommend and manage the Customer Focused budget and financial forecast, working with Sales and Business Development on establishing customer prices for new business opportunities or periodic pricing reviews.
  • Select employees, assign objectives, review performance, and approve employee compensation.
  • Coach for improved performance, approve disciplinary actions, and reassign personnel as necessary to optimize Customer Focused performance.
  • Accountable for employee satisfaction improvement within the Customer Focused team.
  • Participate in and often lead cross-functional process improvement groups.
  • Support Corporate or Site-wide initiatives.
  • Independently represent the company to customers at working or senior levels.
Requirements
  • In-depth knowledge of production processes and the tools and equipment used.
  • In-depth knowledge and understanding of the business unit and how decisions impact customer satisfaction, product quality, inventory, on-time delivery, and the financial performance of the unit.
  • Ability to coordinate a wide variety of resources to meet production quality operational, supply chain, and financial targets using Celestica's Project Management methodology.
  • Comprehensively developed skills in the following Celestica defined competencies: Personal Attributes, Interpersonal, Business Technical, and Leadership Competencies.
  • Ability to effectively communicate with a wide variety of internal and external customers.
  • Ability independently and effectively to lead, manage, mentor, train, and motivate a diverse group of employees to achieve challenging targets within tight time deadlines and in a highly dynamic manufacturing environment.
Physical Demands
  • Duties of this position are performed in a manufacturing environment with occasional exposure to elements such as noise, dust, chemicals, operating machinery, temperature extremes, etc.
  • Duties may require periodic sustained visual concentration on a computer monitor or on numbers and other detailed data.
  • Occasional overnight travel is required.
  • Above demands are carried out within the local existing Health and Safety guidelines.
Typical Experience
  • Ten plus years of relevant experience.
Typical Education
  • Bachelor's degree in a related field, or consideration of an equivalent combination of education and experience.
  • Educational Requirements may vary by Geography.

  • Senior Operations Manager

    hace 1 semana

    Monterrey, Nuevo León, México Task A tiempo completo

    Job DescriptionJob Title: Senior Operations ManagerJob Summary: We are seeking a highly skilled Senior Operations Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of our manufacturing facility, ensuring that all processes are running smoothly and efficiently.Key Responsibilities:Develop and...

  • Senior Operations Manager

    hace 3 semanas

    Monterrey, Nuevo León, México Hunter Douglas A tiempo completo

    Job Title: Senior Operations ManagerHunter Douglas, a leading manufacturer of window coverings and architectural products, seeks a seasoned Senior Operations Manager to oversee the efficient operation of our plant. As a key member of our management team, you will be responsible for managing staff, optimizing processes, and implementing quality controls to...

  • Senior SCM Operations Manager

    hace 2 días

    Monterrey, Nuevo León, México Celestica Inc. A tiempo completo

    Job Title: Senior SCM Operations ManagerAt Celestica Inc., we are seeking a highly skilled Senior SCM Operations Manager to join our team. The successful candidate will be responsible for setting and implementing strategic direction in Supply Chain Management (SCM) by designing, developing, implementing, and maintaining SCM applications, processes, and...

  • Senior Operations Manager

    hace 2 semanas

    Monterrey, Nuevo León, México Mondelēz International A tiempo completo

    About the RoleWe are seeking a highly experienced Senior Operations Manager to lead our production operations in the Plant and drive key performance targets in safety, quality, productivity, volumes, cost, sustainability, and organizational morale.Your Key ResponsibilitiesLead the implementation of our manufacturing strategy and ensure its...

  • Senior Manager of Production Operations

    hace 3 semanas

    Monterrey, Nuevo León, México Acuity Brands A tiempo completo

    Job SummaryWe are seeking a seasoned professional to lead our production scheduling efforts. As the Senior Manager of Production Operations, you will be responsible for developing and implementing scheduling strategies that drive efficiency and productivity in our fast-paced manufacturing environment.Key ResponsibilitiesDesign and implement scheduling best...

  • Logistics Operations Manager

    hace 7 días

    Monterrey, Nuevo León, México Charger Logistics Inc A tiempo completo

    Job Title: Logistics Operations ManagerLocation: Monterrey, MexicoCategory: Dispatch & CustomsExperience: SeniorDescriptionAs a world-class asset-based carrier, Charger Logistics delivers assets on time and on budget. With a diverse fleet, we handle dedicated loads, specialized hauls, temperature-controlled goods, and HAZMAT cargo. Our operations in...

  • Senior Operations Manager

    hace 2 meses

    Monterrey, Nuevo León, México Mondelēz International A tiempo completo

    About This RoleWe are seeking a highly skilled and experienced Senior Operations Manager to lead our production operations in the Plant and drive key performance targets in safety, quality, productivity, volumes, cost, sustainability, and organizational morale.Key ResponsibilitiesLead the implementation of IL6S-Integrated Lean 6 sigma phase journey,...

  • Senior Operations Manager

    hace 1 mes

    Monterrey, Nuevo León, México Mondelēz International A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Senior Operations Manager to lead our production operations in the Plant and drive key performance targets in safety, quality, productivity, volumes, cost, sustainability, and organizational morale.Your Key ResponsibilitiesLead the implementation of IL6S-Integrated Lean 6 sigma phase journey,...

  • Senior Supply Chain Manager

    hace 2 semanas

    Monterrey, Nuevo León, México Celestica A tiempo completo

    Job Title: Senior Supply Chain ManagerJob Summary:We are seeking a highly experienced Senior Supply Chain Manager to lead our SCM operations. The ideal candidate will have a strong background in supply chain management, with expertise in designing, developing, and implementing SCM applications and processes.Key Responsibilities:Develop and implement...

  • Senior Manufacturing Operations Manager

    hace 2 semanas

    Monterrey, Nuevo León, México Ge Healthcare A tiempo completo

    GE HealthCare is a leading global medical technology and digital solutions innovator with a rich history of innovation and a commitment to excellence.**Job Summary**We are seeking a highly skilled and experienced Senior Manufacturing Operations Manager to join our team. As a key member of our manufacturing leadership team, you will be responsible for leading...

  • Operations Manager

    hace 3 semanas

    Monterrey, Nuevo León, México Kansas City Southern Railway A tiempo completo

    Job SummaryWe are seeking a highly skilled Operations Manager to join our team at Kansas City Southern Railway. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of our railroad, ensuring that our trains run safely and efficiently.Key ResponsibilitiesDevelop and implement operational strategies to improve efficiency...

  • Operations Manager

    hace 3 semanas

    Monterrey, Nuevo León, México British American Tobacco A tiempo completo

    Job Title: Engagement Centre Operations Manager**About the Role**We are seeking an experienced Engagement Centre Operations Manager to lead our team in delivering exceptional customer service and operational efficiency. As a key member of our leadership team, you will be responsible for monitoring and supervising team leaders and agents to ensure seamless...

  • Senior Production Manager

    hace 2 semanas

    Monterrey, Nuevo León, México Michelin A tiempo completo

    Job SummaryMichelin is seeking a Senior Production Manager to lead our operations in León, Guanajuato. As a key member of our team, you will be responsible for ensuring the security, quality, and efficiency of our production processes.Key ResponsibilitiesDeliver high-quality products while respecting safety, people, machine, quality, delivery, and cost...

  • Senior Problem Manager

    hace 2 semanas

    Monterrey, Nuevo León, México Sap Se A tiempo completo

    Job Title: Senior Problem ManagerAbout the Role:We are seeking a highly skilled Senior Problem Manager to join our team at SAP. As a Senior Problem Manager, you will be responsible for managing and coordinating the root causes analysis of major incidents and defining measures to improve IT operations and processes.Key Responsibilities:Assist with the...

  • Operations Manager

    hace 7 días

    Monterrey, Nuevo León, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

    Job SummaryAbout AmazonAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon OperationsOperations is at the heart of Amazon...

  • Project Manager

    hace 3 semanas

    Monterrey, Nuevo León, México Wpp A tiempo completo

    Job Title: Project Manager - Operations SupportWpp is seeking a highly organized and detail-oriented Project Manager - Operations Support to join our team. As a key member of our operations team, you will provide daily support to the General Manager in handling operations and assist in executing daily tasks and responsibilities.Responsibilities:Provide daily...

  • Manufacturing Operations Manager

    hace 3 semanas

    Monterrey, Nuevo León, México Ge Healthcare A tiempo completo

    Job SummaryWe are seeking a highly skilled Manufacturing Manager to join our team at GE HealthCare. As a key member of our operations team, you will be responsible for leading a small to medium-sized team of senior professionals and others, driving manufacturing engineering tasks, and influencing the development of strategy for the area of responsibility.Key...

  • Facilities Operations Manager

    hace 2 semanas

    Monterrey, Nuevo León, México ZF Group A tiempo completo

    Job SummaryWe are seeking a highly skilled Facilities Operations Manager to join our team at ZF Group. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our facilities, including maintenance, testing, and inspection schedules.ResponsibilitiesDevelop and implement maintenance schedules to meet corporate and...

  • Restaurant Operations Manager

    hace 3 semanas

    Monterrey, Nuevo León, México Supermac'SPapa JohnsSupersubs A tiempo completo

    Job Title: Restaurant Operations ManagerWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Supermac's. As a key member of our management team, you will be responsible for leading our restaurant operations and driving business growth.Key Responsibilities:Develop and implement effective restaurant operations...

  • Operations Manager

    hace 2 semanas

    Monterrey, Nuevo León, México Omega 365 A tiempo completo

    NSB Omega is seeking a highly skilled Operations Manager to oversee the management of our Transmission asset groups within the established Asset Management framework. The successful candidate will be responsible for ensuring the safe execution of work plans, determining resource allocation requirements, and coordinating the preparation of annual operating...