Operations Director
hace 4 semanas
At Amazon, we're committed to delivering an exceptional customer experience. To help us achieve this goal, we're seeking an experienced Operations Manager to lead our Outbound Operations team.
About the Role
- Drive the creation of staffing plans, schedules, quality initiatives, and process change initiatives to meet and exceed business plans.
- Measure performance, provide feedback, and hold Area Managers accountable for their performance and departments.
- Leverage Operations and Area Managers to source and nurture ideas, and roll them into improvement plans for the functional area.
- Ensure best practices are shared across departments, shifts, and among the network.
- Work closely with support staff to build and secure support and resources for projects and initiatives.
A Day in the Life
You'll lead shifts at our operational sites, be the key link between teams, and contribute to new ways to innovate at your site. A typical day will involve meetings, deep diving into performance and risk metrics, and mentoring and coaching your team.
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