Global Driveline and Sealing Technologies Manager

hace 4 semanas


Gral Escobedo, Nuevo León, México Dana Incorporated A tiempo completo

Dana Incorporated is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains.

**Job Purpose:**

Capture and disseminate the needs of Original Equipment customers through close contact, transforming these needs into internal requirements and meeting them with quality and timeliness. Achieve total customer satisfaction while spreading teamwork to provide necessary service to internal/external customers and meet common goals in terms of on-time deliveries, customer satisfaction in response and attention, to ensure compliance with internal, customer, corporate, and IATF 16949 requirements. ISO 14001, ISO 45001.

**Key Responsibilities:**

Capture, interpret, and inform all productive areas about customer requirements, coordinating activities related to the fulfillment of these needs. Work together with production schedulers and Customer Service Representatives to meet the company's objectives. Provide accurate and timely information to customers on the status of their product deliveries, following the systems of each customer by virtual means, and schedule production in a timely manner without affecting efficiency. Provide necessary production tools to all involved areas, according to detected needs, to meet customer needs. Coordinate and plan the production and delivery of prototypes to customers to obtain their approval and start production. Meet past due goals in production and plan to avoid affecting internal/external customers. Negotiate with internal/external customers and respond with recovery plans and shipments.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.



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