IT Support Specialist
hace 4 semanas
At Workplace Options, we are seeking an IT Helpdesk Technician to join our team in Monterrey, Mexico. This role will be a hybrid position with a mixture of home and office working days.
Key Responsibilities:
- Install, configure, and maintain Windows operating systems.
- Monitor and troubleshoot network performance issues.
- Purchase and manage IT supplies and equipment.
- Inventory and manage software licenses.
- Ensure network and phone system availability.
- Provide backup support to team members as needed.
Requirements:
- Experience with Windows server setup and management is an advantage.
- Fluent English language skills are required.
- Flexibility to work evening shifts is necessary.
- Knowledge of Windows servers, server hardware, and Microsoft AD.
- Experience with automated dialing systems and Microsoft Office/Office 365 troubleshooting is preferred.
Benefits:
A competitive benefits package is offered to the successful candidate.
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