Senior Educational Technology Consultant
hace 6 días
At Ellucian Company L.P., we're on a mission to empower student success in higher education institutions worldwide.
About the OpportunityWe're seeking an experienced Senior Educational Technology Consultant to join our team of passionate professionals dedicated to delivering exceptional customer experiences. As a key member of our team, you'll play a pivotal role in shaping the future of education technology by collaborating with clients to understand their needs and implement solutions that drive transformative change.
- You will act as a trusted advisor to our clients, providing guidance on industry best practices for implementing educational technology solutions and leading client teams at all levels.
- Support customers as they modernize from existing systems or processes to our Banner solution, ensuring seamless adoption and maximum value.
- Perform business process review and analysis of client requirements, gathering and documenting necessary information to brief implementation teams.
- Collaborate with clients to derive maximum value from our Banner solution, working closely with the rest of our SaaS Platform team.
- 1+ year of experience working in the field of Testing, with a demonstrated understanding of Services standards and practices.
- Demonstrated experience working in a training or consulting context, such as assisted team training, system implementation, or collaborative learning/teaching experience.
- Excellent communication skills, with the ability to explain solutions to diverse customers and ensure they can use applications and functionality effectively.
- Proven ability to work on multiple projects concurrently, meet deadlines, and collaborate effectively with colleagues.
- Previous experience conducting training sessions, project coordination, and conflict management is beneficial.
- We foster a learning culture with opportunities for growth and development.
- Our comprehensive benefits package includes health coverage, vacation time, and parental leave.
- We prioritize diversity and inclusion, promoting employee resource groups like Women in Technology and Go Green.
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