Senior Client Growth Manager
hace 3 semanas
About the Role
Scale Up Recruiting Partners is seeking an experienced Customer Success Manager to join our team. This is a unique opportunity for someone who is passionate about providing exceptional customer experiences and driving growth.
The ideal candidate will have 2+ years of customer-facing experience, with a proven track record of building strong relationships and solving complex problems. Strong analytical skills, including experience with Google Workspace, Asana, and HubSpot, are also essential.
We are looking for a self-starter who thrives in collaborative environments and can adapt quickly to changing circumstances. Experience managing customer relationships through HubSpot and developing training content for various audiences is a plus.
Key Responsibilities:
- Foster strong relationships with high-value customers to drive growth and adoption of our client's platform.
- Develop and implement strategies to prevent churn and achieve upsell revenue targets.
- Collaborate with cross-functional teams to deliver actionable insights and recommendations.
- Lead quarterly business reviews and ensure accountability in customer relationships.
Requirements:
- 2+ years of customer-facing experience.
- Strong analytical skills, including experience with Google Workspace, Asana, and HubSpot.
- Proven track record of driving product adoption with a coach's mentality.
- Excellent organizational, project management, and communication skills.
Salary Range:$80,000 - $120,000 per year, depending on experience.
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