Front Desk Associate
hace 4 semanas
Job Summary
We are seeking a highly skilled and friendly Front Desk Associate to join our team at Marriott International, Inc. As a Front Desk Associate, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.
Key Responsibilities
- Organize and process guest check-ins and check-outs, adapting to any changes or requests
- Secure payment and verify billing information
- Provide guests with room and hotel information, directions, and local recommendations
- Run daily reports and communicate important information to the next shift's staff
- Complete cashier and closing reports, counting the bank at the end of each shift
- Accept and record wake-up calls and deliver messages to the right department
- Communicate any emergencies, lost items, or theft to the proper security staff and authorities
Requirements
- A warm and people-oriented demeanor
- A team-first attitude
- A gift for paying attention to details
What We Offer
- A supportive and encouraging work environment
- Opportunities for growth and development
- A competitive salary and benefits package
- A chance to work with a global team and make a real impact
About Us
Marriott International, Inc. is a world-class leader in the travel industry, dedicated to providing exceptional service and creating unforgettable experiences for our guests. We are committed to diversity, equity, and inclusion, and we welcome applications from candidates from all backgrounds.
-
Front Desk Team Lead
hace 4 semanas
Quintana Roo, México Thompson Playa Del Carmen A tiempo completo**Job Summary**The Front Desk Supervisor at Thompson Playa Del Carmen is a key leadership role that requires a positive and professional attitude, strong communication and analytical skills, and the ability to drive team engagement and ensure guest satisfaction.**Responsibilities** Monitor Front Desk services quality to ensure guest satisfaction before,...
-
Front Desk Manager
hace 4 semanas
Quintana Roo, México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a skilled Front Desk Manager to join our team at Marriott International, Inc. As a Front Desk Manager, you will be responsible for administering front office functions and supervising staff on a daily basis. Your duties will include directing and working with managers and employees to carry out procedures ensuring an efficient...
-
Front Desk Agent
hace 7 meses
Quintana Roo, México Hilton A tiempo completoA Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Desk Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...
-
Front Desk Representative
hace 3 semanas
Quintana Roo, México Marriott International, Inc A tiempo completo**Job Summary**We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Marriott International, Inc. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests and ensuring a seamless experience for all spa services.**Key Responsibilities**• Schedule services for...
-
Front Desk Agent
hace 3 semanas
Quintana Roo, México Marriott International, Inc A tiempo completo**Job Summary**As a Front Desk Agent at Marriott International, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.**Key Responsibilities**Organize and process...
-
Front Desk Agent
hace 3 semanas
Quintana Roo, México Marriott International, Inc A tiempo completoJob SummaryAs a valued member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProcess guest check-ins and check-outs efficiently and accuratelyAssign and manage room keys, ensuring secure payment and accurate billingCommunicate effectively...
-
Resort Front Desk Receptionist
hace 3 semanas
Quintana Roo, México Elite Alliance (Destination Club Management) A tiempo completoJob Summary: We are seeking a highly skilled and experienced Resort Front Desk Receptionist to join our team at Elite Alliance (Destination Club Management) in Mexico. As a key member of our front office operations, you will be responsible for providing exceptional guest and owner service, ensuring a memorable experience for our valued clients.Key...
-
Guest Experience Associate
hace 4 semanas
Quintana Roo, México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a highly skilled Guest Experience Associate to join our team at Marriott International, Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, responding to their requests and resolving any issues that may arise.Key ResponsibilitiesAnswer and respond to guest...
-
Luxury Valet and Laundry Specialist
hace 17 horas
Quintana Roo, México Marriott International, Inc A tiempo completo**Job Summary**: We are seeking a skilled Luxury Valet and Laundry Specialist to join our team at The St. Regis Kanai Resort Riviera Maya.Estimated Salary: $35,000 - $45,000 per year, depending on experience.About the RoleThis is an excellent opportunity for someone who is passionate about delivering exceptional guest experiences. As a Luxury Valet and...
-
Housekeeping Associate
hace 4 semanas
Quintana Roo, México Marriott International, Inc A tiempo completo**Job Summary**We are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team at The St. Regis Kanai Resort Riviera Maya. As a Housekeeping Associate, you will be responsible for ensuring the highest level of cleanliness and comfort for our guests.**Key Responsibilities**Respond promptly to requests from guests and other...
-
Operations Manager F&B
hace 3 semanas
Quintana Roo, México Marriott International, Inc A tiempo completoJob SummaryAs an Operations Manager F&B, you will be responsible for assisting in the successful execution of all hotel operations departments, including Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance. You will manage staff, improve guest and employee satisfaction, and maximize...
-
Operations Manager II
hace 4 semanas
Quintana Roo, México Marriott International A tiempo completoJob SummaryAs a key member of our hotel team, you will be responsible for managing the execution of all operations in the rooms area departments, including Front Office, Engineering/Maintenance, and Housekeeping. You will work closely with staff to ensure excellent guest satisfaction and maximize the financial performance of the department.Key...
-
Spa Operations Manager
hace 2 semanas
Quintana Roo, México Marriott International A tiempo completoJob SummaryThe Spa Department Head is responsible for overseeing the day-to-day operations of the spa, including managing staff, coordinating services, and ensuring exceptional customer experiences. This role requires strong leadership and communication skills, as well as the ability to analyze data and make informed decisions to drive business results.Key...
-
Asistente de Recepción
hace 3 semanas
Quintana Roo, México Princess Hotels And Resorts A tiempo completoPrincess Hotels And Resorts busca un profesional para unirse a nuestro equipo de recepción. Buscamos alguien con habilidades interpersonales y capacidad para brindar un servicio de alta calidad a nuestros huéspedes.**Responsabilidades:**• Conocer la oferta de habitaciones y servicios del hotel.• Mantener el control de las habitaciones ocupadas y...
-
Housekeeping Coordinator
hace 3 semanas
Quintana Roo, México Marriott International, Inc A tiempo completoHousekeeping Coordinator ResponsibilitiesAs a Housekeeping Coordinator at Marriott International, you will be responsible for managing the daily activities of the Housekeeping department. This includes running sold room reports, verifying room status, and prioritizing room cleaning. You will also act as a liaison to coordinate the efforts of Housekeeping,...
-
Customer Service Representative
hace 7 días
Quintana Roo, México Marriott International, Inc A tiempo completoWe are seeking a skilled Customer Service Representative to join our team at The St. Regis Kanai Resort Riviera Maya, Mexico. In this role, you will be responsible for providing exceptional service to our guests by answering and responding to their calls, requests, and concerns in a timely and professional manner.The ideal candidate will have excellent...
-
Atención al Cliente en Hotel de Lujo
hace 7 días
Quintana Roo, México Hotel All Inclusive A tiempo completoHacemos un llamado a todas aquellas personas apasionadas por brindar atención excepcional a los huéspedes. Estamos buscando a una persona talentosa y dedicada para el puesto de Recepcionista en nuestro hotel de lujo.Funciones clave:Facilitar la experiencia de nuestros clientes desde el momento del registro hasta su partida, proporcionando información...
-
Floor Attendant
hace 7 días
Quintana Roo, México Marriott International, Inc A tiempo completoJob Summary: We are seeking a skilled Floor Attendant to join our Housekeeping team at The St. Regis Kanai Resort Riviera Maya. As a key member of our team, you will be responsible for maintaining the highest standards of cleanliness and customer satisfaction in our guest rooms.Responsibilities:Run sold room reports to verify room status and prioritize room...
-
Recepcionista SPA Fiesdta Americana Cancun Villas
hace 5 meses
Quintana Roo, México Grupo Posadas A tiempo completo**Misión del Puesto**: Brindar la atención propia del departamento a los huéspedes que nos visitan. brindales la información de los servicios que el spa ofrece. **Áreas de Especialización**: - Atención a clientes - Administración hotelera - Manejo de sistemas hoteleros - Manejo de quejas **Conocimientos técnicos**: - Básico de servicio y trato...
-
Housekeeping Supervisor
hace 3 semanas
Quintana Roo, México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Marriott International, Inc. As a Housekeeping Supervisor, you will be responsible for ensuring the highest standards of cleanliness and quality in our guest rooms and public areas.Key ResponsibilitiesInspect guest rooms and public areas to ensure quality...