Front Desk Associate

hace 4 semanas


Quintana Roo, México Marriott International, Inc A tiempo completo

Job Summary

We are seeking a highly skilled and friendly Front Desk Associate to join our team at Marriott International, Inc. As a Front Desk Associate, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.

Key Responsibilities

  • Organize and process guest check-ins and check-outs, adapting to any changes or requests
  • Secure payment and verify billing information
  • Provide guests with room and hotel information, directions, and local recommendations
  • Run daily reports and communicate important information to the next shift's staff
  • Complete cashier and closing reports, counting the bank at the end of each shift
  • Accept and record wake-up calls and deliver messages to the right department
  • Communicate any emergencies, lost items, or theft to the proper security staff and authorities

Requirements

  • A warm and people-oriented demeanor
  • A team-first attitude
  • A gift for paying attention to details

What We Offer

  • A supportive and encouraging work environment
  • Opportunities for growth and development
  • A competitive salary and benefits package
  • A chance to work with a global team and make a real impact

About Us

Marriott International, Inc. is a world-class leader in the travel industry, dedicated to providing exceptional service and creating unforgettable experiences for our guests. We are committed to diversity, equity, and inclusion, and we welcome applications from candidates from all backgrounds.


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