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IT Systems Support Specialist
hace 1 mes
We are seeking a skilled IT Systems Support Specialist to provide technical support and maintenance for our IT systems. The ideal candidate will have a strong background in IT and excellent problem-solving skills.
- Provide technical support and maintenance for IT systems
- Troubleshoot and resolve technical issues in a timely manner
- Collaborate with cross-functional teams to identify and implement process improvements
- Develop and maintain technical documentation and knowledge base
- Stay up-to-date with the latest IT trends and technologies
Requirements:
- High school diploma or equivalent required; associate degree or certification preferred
- Significant work experience in IT, preferably in a support role
- Excellent problem-solving skills and ability to work independently
- Strong communication and collaboration skills
Responsibilities:
- Provides technical support and maintenance for IT systems
- Troubleshoots technical issues and resolves them in a timely manner
- Collaborates with cross-functional teams to identify and implement process improvements
- Develops and maintains technical documentation and knowledge base
Education: High school diploma or equivalent required; associate degree or certification preferred. Relevant industry training, certification, or equivalent experience is a plus.
Experience: Significant work experience in IT, preferably in a support role, with a focus on troubleshooting, technical support, and process improvement.
Job Type: Experienced - Exempt / Office
