Senior Voice Interaction Quality Assurance Specialist
hace 9 horas
We are seeking a highly skilled Senior Voice Interaction Quality Assurance Specialist to join our team at Cognizant.
About Us
Cognizant is one of the largest and fastest-growing IT services providers worldwide. We value diversity, promote an inclusive culture, and provide career growth opportunities for our employees.
Job Description
We have an exciting opportunity for an exceptional individual to work as a Senior Voice Interaction Quality Assurance Specialist, supporting one of our clients in their Chinese language operations.
Responsibilities
The successful candidate will ensure that interactive voice responses in Chinese languages are correctly sounding and IVR systems are working as expected.
Requirements
To be successful in this role, you will need:
- A strong understanding of software test lifecycles and defect life cycles.
- 5-8 years of testing experience, preferably in IVR testing.
- Advanced level of English.
- Advanced level of Chinese Language (Mandarin & Cantonese).
Benefits
As a Senior Voice Interaction Quality Assurance Specialist at Cognizant, you can expect:
- A competitive salary range: $80,000 - $120,000 per annum, depending on experience.
- Ongoing support and funding with training and development plans.
- A highly competitive benefits package.
- The opportunity to work for leading global companies.
Why Choose Cognizant?
Cognizant is committed to respecting human rights and building a better future by helping minds and the environment. We invest in people and their well-being, creating conditions for everyone to thrive. We do not discriminate based on any protected characteristic.
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