Sales Lead Jr.

hace 1 mes

Morelia, Michoacán de Ocampo, México Aeo A tiempo completo

Job Summary:

The Sales Lead Jr. is a key member of the store management team, responsible for creating a selling culture, enhancing the customer experience, and achieving store sales goals. In the absence of a member of management, the Sales Lead Jr. is authorized to open and close the store, complete cash refunds, and perform other essential duties.

Key Responsibilities:

  • Leadership: Perform the responsibilities of the Leader on Duty (LOD) to lead a Customer First culture, communicate clear expectations, and hold associates accountable for achieving brand, performance, and behavior standards.
  • Drive for Results: Partner with the Store Management team to execute the store business plan, drive KPI results, and maximize business opportunities. Establish and assign individual goals to sales and stock associates, monitor performance, and provide real-time coaching.
  • Talent Management: Lead role in training, developing, and coaching the associate team to create a Customer First culture. Motivate associates by providing feedback and recognition for behaviors that drive positive results.
  • Visual & Operational Execution: Maintain company brand standards, execute strategic merchandising product moves, and ensure consistent and effective shipment processing and flow to the floor.

Authority: In the absence of a member of management, the Sales Lead Jr. is authorized to open the store, complete cash refunds, and perform other essential duties.

Qualifications:

  • Minimum High School education or equivalent.
  • Minimum 1 – 2 years retail experience or equivalent education.
  • Team leader experience preferred.
  • Must have flexible availability for store needs.
  • Ability to receive feedback and take action when appropriate.
  • Demonstrated business acumen.
  • Demonstrated ability to communicate effectively with customers and store team.
  • Demonstrated collaborative skills and ability to work well within a team.
  • Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environment.
  • Ability to perform all Essential Job Functions.
  • Proficient use of technology.

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