ESM Sr Developer

hace 2 semanas

Saltillo, Coahuila de Zaragoza, México Hexaware Technologies A tiempo completo

Job Title

ServiceNow ESM Developer

Job Summary

Hexaware Technologies is seeking a highly skilled ServiceNow ESM Developer to join our team. As a ServiceNow ESM Developer, you will be responsible for designing, implementing, and maintaining ServiceNow solutions that meet the needs of our clients.

Key Responsibilities

  • Design and implement ServiceNow solutions using industry best practices.
  • Develop and maintain ServiceNow scripts, workflows, and UI actions.
  • Work with cross-functional teams to identify and prioritize business requirements.
  • Collaborate with stakeholders to ensure solutions meet business needs.
  • Provide technical guidance and support to junior team members.

Requirements

  • 4+ years of experience with ServiceNow development.
  • 6+ years of experience in the IT industry.
  • Advanced hands-on experience with ServiceNow scripting, including Business Rule, Script includes, Fix scripts, workflows, UI Action, UI Policy, Client scripts, and Email Inbound.
  • Good experience with Service Portal and widget creation.
  • Knowledge of Flow Designer, Integration Hub, and REST and SOAP-based integration.
  • Hands-on experience with Performance Analytics.
  • Knowledge of Authentication via Auth 2.0, certificates, and Mid Server.
  • Experience with ServiceNow project implementation in a Domain-separated instance.
  • Experienced in implementation of ServiceNow Discovery, Service Mapping, Event Management, and Orchestration use cases.
  • Good knowledge of MID Server installation and management.
  • Experience with custom applications development.
  • Experience with LDAP/Active Directory/SSO implementation.
  • Experience with Orchestration use case implementation.

Preferred Qualifications

  • Worked on CMDB, CSDM, Discovery, Service Mapping, Event Management.
  • Experience in working on Performance Analytics.
  • Design and modification of ServiceNow Service Portal.
  • Review existing set up and provide best practice recommendations in line with the OEM.
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
  • Experience with HTML coding and Jelly script strongly preferred.

Academic and Professional Experience

  • Professional
  • 4+ years of experience with ServiceNow development required.
  • 6+ years of experience with IT Industry required.
  • Academics
  • Certified System Admin is a must.
  • CIS-ITSM, Certified Application developer.
  • One Mainline certification is a must.
  • CMDB, Performance Analytics certifications preferred.
  • ITIL Foundations certification is preferred.
  • Bachelor's degree or equivalent combination of education and experience.

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