Shift Station Operations Manager

hace 1 mes


Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

Main Responsibilities:

As a Shift Station Manager, you will be responsible for overseeing the day-to-day operations of the delivery station, ensuring the successful delivery of Amazon orders to customers. This includes leading a team of Process Assistants and Delivery Service Providers in daily management, including meetings, training sessions, assigning job duties, and communicating with DSPs and management representatives.

Key Responsibilities:

  • Review operational forecasts and determine productivity requirements for sort operations.
  • Manage a team group to meet all building goals, including safety, service quality, customer experience, and productivity.
  • Support all safety programs to ensure a safe work environment for all associates and Delivery Service Providers.
  • Proactively identify and lead process improvement initiatives and Lean tools.
  • Lead change at internet speed, adapting to sudden changes and growth according to operational necessities.

Requirements:

  • Bachelor's Degree or 2+ years Amazon experience.
  • 3+ years of General Experience.
  • 1+ Year(s) as people manager (5+ direct reports).
  • English Intermediate-advanced proficiency (B2).
  • Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned.
  • Rotating shifts and support during holidays, weekends due to high seasons.

Location:

Edo. Mex., CDMX., Querétaro, Puebla, Morelos.


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