Shift Station Operations Manager
hace 1 mes
Main Responsibilities:
As a Shift Station Manager, you will be responsible for overseeing the day-to-day operations of the delivery station, ensuring the successful delivery of Amazon orders to customers. This includes leading a team of Process Assistants and Delivery Service Providers in daily management, including meetings, training sessions, assigning job duties, and communicating with DSPs and management representatives.
Key Responsibilities:
- Review operational forecasts and determine productivity requirements for sort operations.
- Manage a team group to meet all building goals, including safety, service quality, customer experience, and productivity.
- Support all safety programs to ensure a safe work environment for all associates and Delivery Service Providers.
- Proactively identify and lead process improvement initiatives and Lean tools.
- Lead change at internet speed, adapting to sudden changes and growth according to operational necessities.
Requirements:
- Bachelor's Degree or 2+ years Amazon experience.
- 3+ years of General Experience.
- 1+ Year(s) as people manager (5+ direct reports).
- English Intermediate-advanced proficiency (B2).
- Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned.
- Rotating shifts and support during holidays, weekends due to high seasons.
Location:
Edo. Mex., CDMX., Querétaro, Puebla, Morelos.
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