Senior Collections Manager

hace 5 días


Ciudad de México, Ciudad de México Aig A tiempo completo
About the Role
A Senior Collections Manager is responsible for leading and managing a team to achieve optimal collections performance. This involves analyzing data, identifying trends, and implementing strategies to enhance overall performance.

Key Responsibilities:
• Lead a team of collections professionals in achieving operational excellence
• Analyze financial data and identify opportunities for improvement
• Develop and implement strategies to optimize collections management
• Review and approve accounting records related to collections
• Build and maintain strong relationships with clients (internal and external)
• Provide excellent customer service and resolve issues related to premium payments
• Monitor and track key metrics, such as aging reports, bad debt reserve, and recovery ratios

Requirements:
• Bachelor's degree in Accounting or a related field
• Good knowledge of insurance finance/accounting and collections processes
• Ability to analyze and interpret data to identify trends, opportunities, and risks
• Proficient in using Power BI, MS Office, and advanced Excel (macros)
• CRM software experience
• Strong leadership and communication skills
• Ability to work under pressure and adapt to change

Benefits:
AIG offers a competitive salary range of $80,000 - $110,000 per year, depending on experience. Additionally, you will have access to a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

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