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IT Engineering Manager

hace 2 meses


Santiago de Querétaro, Querétaro de Arteaga, México Petco A tiempo completo

Position Overview:

At Petco, we are dedicated to fostering a healthier and brighter future for pets, pet parents, and the community. We invite you to explore a rewarding career where you can be your authentic self and prioritize your well-being.

Core Values:

  • We cherish all pets as if they were our own.
  • We are pioneers in the pet industry.
  • We are committed to enhancing lives.
  • We achieve remarkable results collaboratively.
  • We embrace our true selves.

As a leading health and wellness organization, Petco is focused on elevating the lives of pets, pet parents, and our partners. With a workforce of 29,000 and over 1,500 pet care centers across the U.S., Mexico, and Puerto Rico, including more than 250 Vetco Total Care hospitals, we are committed to purpose-driven initiatives that benefit pets, people, and the planet.

Key Responsibilities:

  • Lead and mentor a team of IT engineers, fostering a collaborative and high-performance culture.
  • Oversee the planning, design, and execution of IT infrastructure, systems, and applications, ensuring they are scalable, reliable, and secure.
  • Collaborate with various departments to identify their IT needs and provide tailored technical solutions.
  • Assess emerging technologies and trends, recommending their adoption to enhance our IT capabilities.
  • Establish and uphold IT engineering standards, policies, and procedures to ensure consistency and compliance.
  • Monitor IT system performance, identifying areas for enhancement and implementing solutions to optimize functionality.
  • Manage vendor relationships and contracts for IT engineering services, ensuring compliance with service level agreements.
  • Participate in cross-functional projects, representing the IT engineering team to ensure successful outcomes.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related discipline; advanced degree preferred.
  • Minimum of 5 years of experience in IT engineering, with a focus on system design and infrastructure management.
  • At least 2 years of experience in a leadership role, demonstrating the ability to build and nurture high-performing teams.
  • Strong technical knowledge in networking, cloud computing, virtualization, cybersecurity, and database management.
  • Excellent communication skills, capable of collaborating with cross-functional teams and conveying complex technical concepts to non-technical audiences.
  • Strong analytical and problem-solving abilities, with a strategic mindset to drive innovation.
  • Relevant certifications (e.g., ITIL, CISSP, PMP) are advantageous.