Operations Agent II

hace 2 semanas

Morelia, Michoacán de Ocampo, México FedEx A tiempo completo

Job Responsibilities:

To ensure the efficient and effective operation of the station, the Operations Agent II will perform a variety of administrative and clerical duties. Key responsibilities include:

  • Airway Bill Entry: Daily entry of airway bills into the system.
  • Time Card Management: Daily entry of Time Card information into the PC.
  • Customer Communication: Handling D/T packages and informing customers of payment.
  • Report Preparation: Gathering information for different company reports.
  • Phone and Message Handling: Answering phones, transferring calls, and taking messages as required.
  • Paperwork Preparation: Preparing paperwork for outbound packages (airways bills, PO Box, and address).
  • Customer Support: Assisting customers by answering questions on basic features of service.

Requirements:

To be successful in this role, the Operations Agent II will require:

  • High School Degree/Equivalent.
  • Previous Clerical Experience: Including typing (25/35 WPM), data entry, and/or general office skills.
  • Good Human Relations and Communication Skills.
  • Clear and Articulate Speaking Voice.
  • Ability to Lift 70 Lbs and Maneuver Packages: With appropriate equipment, the ability to lift and maneuver packages weighing up to 150 lbs.
  • Valid Driver's License and Good Driving Record.
  • Fluent in English.

About FedEx:

FedEx is a world-class company, widely recognized for its commitment to innovation and customer satisfaction. As a leading provider of logistics and transportation services, FedEx is proud to be consistently ranked among the world's most valuable and admired brands. Some of our recent awards include:

  • 2020 Fortune's World Most Admired Companies (14th)
  • 2019 Fortune's Best Places to Work (15th)
  • 2019 Forbes's One of the 'Best Employers for Diversity'

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