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Housekeeping Team Member

hace 2 meses

Xico, México Marriott International, Inc A tiempo completo

Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Team Member to join our team at Marriott International, Inc. As a Housekeeping Team Member, you will be responsible for ensuring the cleanliness and maintenance of guest rooms and public areas.

Key Responsibilities

  • Respond promptly to requests from guests and other departments.
  • Fulfill cart with supplies and transport cart to assigned area.
  • Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
  • Replace guest amenities and supplies in rooms.
  • Replace dirty linens and terry with clean items.
  • Make beds and fold terry.
  • Clean bathrooms.
  • Remove trash, dirty linen, and room service items.
  • Check that all appliances are present in the room and in working order.
  • Straighten desk items, furniture, and appliances.
  • Dust, polish, and remove marks from walls and furnishings.
  • Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).

Requirements

  • Follow all company and safety and security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries.
  • Complete safety training and certifications.
  • Properly store flammable materials.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Support team to reach common goals.
  • Ensure adherence to quality expectations and standards.
  • Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance.
  • Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand, sit, kneel, or walk for an extended period across an entire work shift.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

About Us

Marriott International, Inc. is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.