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Collections Specialist II
hace 2 semanas
**Company Overview:**
As a leading global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions, Arrow Electronics guides innovation forward. With a strong presence in over 220,000 leading technology manufacturers and service providers worldwide, the company develops technology solutions that improve business and daily life.
**Key Responsibilities:**
The Collections Specialist II plays a crucial role in maintaining positive relationships with customers by collecting outstanding balances and taking appropriate action to resolve cash flow problems according to management reporting structure. Key responsibilities include:
- A/R disputes: working with customers to determine reasons for non-payment of invoices and querying specific invoice(s) for action.
- Credit-A/R exposure: facilitating sales and managing risk by reviewing order release and customer master file; releasing orders as appropriate; setting limits or order release based on research.
- Process improvement: identifying root causes, recommending, and implementing solutions, establishing/update best collection practices.
**Requirements:**
To be successful in this role, the ideal candidate will have a degree desirable with 2-4 years of experience or High school graduate with equivalent related experience. Strong MS Excel experience and attention to detail are essential, as well as excellent verbal and written communication skills. The ability to take a broad perspective to problems and spot new, less obvious solutions is also critical. Experience dealing with portfolios with $3M USD or above is highly valued.
**What We Offer:**
At Arrow Electronics, we offer a competitive financial compensation package, including various compensation plans, and a solid benefits package that includes:
- Competitive salary range
- 30 days of Christmas bonus
- 40% vacation premium
- 12 vacation days plus 2 Floating days, sick days, and holidays
- Vision and Dental Assistance
- Life Insurance
- Healthcare Insurance
- 10% Food/Pantry Vouchers
- Restaurant Vouchers
- 13% Savings Fund
- Tuition reimbursement
- Growth Opportunities, and more
**Location and Job Type:**
This full-time position is located at MX-JAL-Tlaquepaque, Mexico (HPE Guad office), and is a great opportunity to join our team and contribute to our mission of guiding innovation forward.