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The Colgate-Palmolive Company is seeking a skilled professional to fill the role of Collections Specialist. This position will be responsible for proactively detecting and preventing collection issues, communicating with customers, and resolving business problems.
Key Responsibilities- Detecting and addressing customer account collections past due amounts
- Communicating with customers and documenting their responses
- Collaborating with the Deductions Team to resolve invalid debits
- Assessing and recommending write-offs for called-out issues
- Preparing periodic statements and monitoring customer performance
About You
- Bachelor's degree in Economics, Finance, Business Administration, or related field
- At least 2-4 years of experience in the order-to-cash process
- Proficiency in SAP and Microsoft Office tools
- Strong analytical and communication skills
