IT Operations Specialist
hace 1 mes
D-Ploy Gmbh is a leading IT and Engineering Solutions company with a strong presence in the EMEA region and the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. Our goal is to optimize our customers' IT productivity and contribute to their success and value.
Job Summary:We are seeking a dynamic and versatile IT professional to take on a dual role involving Operations Support Services (OSS) and TechOps / Application Management. The ideal candidate will dedicate 50% of their time to OSS activities and the other 50% to application management and technical operations, ensuring a balance between maintaining the infrastructure and supporting business-critical applications.
Key Responsibilities:- Application Management (50%):
- Ensure compliance with GxP regulations in the IT context, including Computer System Validation (CSV) and other e-compliance requirements.
- Provide ongoing support, maintenance, and lifecycle management for local business applications.
- Troubleshoot and resolve application issues, ensuring minimal downtime and smooth operations.
- Act as the key IT contact for local business units, facilitating communication between business and technical teams.
- Collaborate with both local and global teams on IT projects, providing application management expertise and support for implementations, upgrades, and rollouts.
- Technical Operations & Infrastructure (50%):
- Provide on-the-ground support for IT infrastructure, including operating systems, Windows environments, network connectivity, and basic hardware maintenance.
- Assist in managing and supporting the local datacenter, communication room, and video conferencing facilities, ensuring operational readiness and uptime.
- Perform routine maintenance, troubleshooting, and upgrades to IT infrastructure to maintain smooth operations.
- Proven experience in application management, especially in GxP, CSV, and e-compliance within an IT context.
- Previous experience supporting IT infrastructure, including O.S., Windows, networking, and hardware maintenance.
- Experience in a lab environment is highly desirable.
- Strong troubleshooting and problem-solving skills in both application and infrastructure contexts.
- Proficient in both Spanish and English for effective communication across teams.
- Familiarity with project management practices and ability to contribute to both local and global projects.
- Broad range of activities, tasks, and projects.
- Flexible working conditions.
- Minimum 5 weeks of vacation.
- Paid sick days.
- Meal vouchers.
- Vouchers (B-day voucher, wedding, and new born surprise).
- Contributions to wellness programs (multisport card).
- Fishing for Friends program – our referral program.
- Refreshments in the D-ploy office.
- Further development and professional advancement.
- Friendly and international working environment.
- Company-sponsored events.
- Competitive salary and various benefits.
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