IT Operations Specialist

hace 1 mes


Xico, México D-Ploy Gmbh A tiempo completo
Job Title: Oss & Techops / Application Management Specialist

D-Ploy Gmbh is a leading IT and Engineering Solutions company with a strong presence in the EMEA region and the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. Our goal is to optimize our customers' IT productivity and contribute to their success and value.

Job Summary:

We are seeking a dynamic and versatile IT professional to take on a dual role involving Operations Support Services (OSS) and TechOps / Application Management. The ideal candidate will dedicate 50% of their time to OSS activities and the other 50% to application management and technical operations, ensuring a balance between maintaining the infrastructure and supporting business-critical applications.

Key Responsibilities:
  1. Application Management (50%):
    • Ensure compliance with GxP regulations in the IT context, including Computer System Validation (CSV) and other e-compliance requirements.
    • Provide ongoing support, maintenance, and lifecycle management for local business applications.
    • Troubleshoot and resolve application issues, ensuring minimal downtime and smooth operations.
    • Act as the key IT contact for local business units, facilitating communication between business and technical teams.
    • Collaborate with both local and global teams on IT projects, providing application management expertise and support for implementations, upgrades, and rollouts.
  2. Technical Operations & Infrastructure (50%):
    • Provide on-the-ground support for IT infrastructure, including operating systems, Windows environments, network connectivity, and basic hardware maintenance.
    • Assist in managing and supporting the local datacenter, communication room, and video conferencing facilities, ensuring operational readiness and uptime.
    • Perform routine maintenance, troubleshooting, and upgrades to IT infrastructure to maintain smooth operations.
Requirements:
  • Proven experience in application management, especially in GxP, CSV, and e-compliance within an IT context.
  • Previous experience supporting IT infrastructure, including O.S., Windows, networking, and hardware maintenance.
  • Experience in a lab environment is highly desirable.
  • Strong troubleshooting and problem-solving skills in both application and infrastructure contexts.
  • Proficient in both Spanish and English for effective communication across teams.
  • Familiarity with project management practices and ability to contribute to both local and global projects.
Benefits:
  • Broad range of activities, tasks, and projects.
  • Flexible working conditions.
  • Minimum 5 weeks of vacation.
  • Paid sick days.
  • Meal vouchers.
  • Vouchers (B-day voucher, wedding, and new born surprise).
  • Contributions to wellness programs (multisport card).
  • Fishing for Friends program – our referral program.
  • Refreshments in the D-ploy office.
  • Further development and professional advancement.
  • Friendly and international working environment.
  • Company-sponsored events.
  • Competitive salary and various benefits.

  • IT Operations Specialist

    hace 3 semanas


    Xico, México Leoni Ag A tiempo completo

    About the Role:We are looking for an IT Operations Specialist to join our team at Leoni Ag. As an IT Operations Specialist, you will be responsible for ensuring the availability of IT services and responding to incoming calls, mails, chats, and service requests based on GSD standards.Key Responsibilities:Diagnose and resolve issues with the help of developed...

  • IT Security Specialist

    hace 4 días


    Xico, México Capgemini A tiempo completo

    Job SummaryWe are seeking a highly skilled IT Security Specialist to join our team as a Cybersecurity Operations Manager. The successful candidate will be responsible for leading and managing global and internal initiatives within the CDU, focusing on incident response, risk management, and cybersecurity operations.


  • Xico, México Nestlé Sa A tiempo completo

    About IT in NestleWe are a team of IT professionals with diverse backgrounds and missions, working in the world's biggest health, nutrition, and wellness company.We innovate by applying forward-thinking technologies to create opportunities for digital challenges with our consumers, customers, and at the workplace.We collaborate with international business...


  • Xico, México Nestlé Sa A tiempo completo

    Job SummaryNestlé Sa is seeking a highly skilled IT Operations Specialist Junior to join our LATAM IT HUB in Mexico. As a key member of our team, you will be responsible for delivering operational activities and coordinating Data Center/Computer rooms and Facilities infrastructure.Key Responsibilities• Execute the Compliance KPIs Dashboard ensuring ISMS...

  • IT Operations Specialist

    hace 4 semanas


    Xico, México Jll A tiempo completo

    JLL supports the Whole You, personally and professionally.As an IT Operations Specialist, you will be responsible for systems and network administration, executing practices and procedures within SOC and ISO control frameworks.**Key Responsibilities:** Execute practices and procedures within SOC and ISO control frameworks Provide limited support to end users...

  • IT Support Specialist

    hace 4 semanas


    Xico, México Flexis A tiempo completo

    **Job Title:** IT Support SpecialistAt Flexis, we are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will provide remote technical guidance, assistance, and coordination to our clients on various IT-related issues.**Key Responsibilities:**Provide technical support for PC, MAC, and mobile devicesAssist with general...


  • Xico, México Leoni Ag A tiempo completo

    Leoni Ag is looking for an experienced IT Operations Specialist to join our global team, located in a dynamic region. We offer competitive benefits and a collaborative work environment.We are seeking a skilled professional with a background in IT service management to fill this key role. The ideal candidate will have experience in operating IT services and...

  • Operations Specialist

    hace 4 semanas


    Xico, México Ttec A tiempo completo

    Operations SpecialistAt Ttec, we're looking for a skilled Operations Specialist to join our team. As an Operations Specialist, you'll play a critical role in ensuring the smooth operation of our business processes. Your primary responsibility will be to monitor performance, provide insights, and recommendations to improve program performance indicators and...


  • Xico, México Hsbc A tiempo completo

    Cryptography Operations SpecialistWe are seeking an experienced professional to join our team as a Cryptography Operations Specialist. This role is part of the operational function, responsible for managing hardware, software, and services from inception to deployment to ensure the best outcomes possible for the business and its use of encryption...


  • Xico, México Quattris Global A tiempo completo

    **Job Summary**We are seeking a skilled IT Infrastructure Specialist to join our team at Quattris Global. As an IT Infrastructure Specialist, you will be responsible for the installation and troubleshooting of IT hardware and software devices.**Key Responsibilities**Installation and troubleshooting of IT hardware and software devicesCheck inventory in the...


  • Xico, México Ubiknos De México A tiempo completo

    Business Operations SpecialistAt {company}, we are seeking a highly organized and detail-oriented Business Operations Specialist to join our team. The successful candidate will be responsible for managing day-to-day operations, coordinating business activities, and providing support to senior management. Key responsibilities include:Coordinating meetings and...


  • Xico, México Mcdermott A tiempo completo

    About UsMcDermott is a leading provider of innovative solutions for the energy industry.We're driven by our passion to make a difference in the world, and we're committed to advancing a dynamic, inclusive environment where everyone grows and thrives.Our team has been making the impossible possible for over 100 years, and today we're driving the energy...


  • Xico, México Fedex Express Lac A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Logistics Operations Specialist to join our team at FedEx Express Latin America and Caribbean Division. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and ensuring the smooth operation of our logistics processes.As a Logistics Operations...


  • Xico, México Tiktok A tiempo completo

    Event Operations SpecialistAt TikTok, we're committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. As an Event Operations Specialist, you'll play a key role in ensuring our online community remains safe and...


  • Xico, México Kyndryl A tiempo completo

    About the RoleWe're seeking a talented System Management Specialist to join our team at Kyndryl. As a key member of our team, you'll play a critical role in ensuring the smooth operation of our customers' IT infrastructure.As a System Management Specialist, you'll be responsible for maintaining and optimizing our customers' systems, ensuring they're always...


  • Xico, México Citi A tiempo completo

    The Operations Support Specialist at Citi is responsible for providing day-to-day operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and the opening of accounts in coordination with the Operations - Core Team.**Key Responsibilities:**With a focus on operational excellence,...


  • Xico, México Didi Global A tiempo completo

    **About the Role**DiDi Global Inc. is seeking a highly skilled Human Resources Operations Specialist to support the entire employee lifecycle and assist the business in their day-to-day tasks. The ideal candidate will have experience working with HR Operations, a high level of attention to detail, and excellent communication skills.**Key...


  • Xico, México Citi A tiempo completo

    OverviewCiti is a leading global bank that provides financial services to individuals, businesses, and institutions. As a Financial Operations Specialist, you will be part of our team responsible for providing day-to-day operations support in alignment with Citi's operations support infrastructure and processes.


  • Xico, México Citi A tiempo completo

    About the RoleThe Operations Support Specialist is an entry-level position responsible for providing day-to-day operations support services. Key responsibilities include record/documentation maintenance, storage and retrieval of records, account maintenance, imaging and opening accounts in coordination with the Operations - Core Team.

  • Help Desk Specialist

    hace 3 semanas


    Xico, México Nestlé Sa A tiempo completo

    We are a team of IT professionals at Nestlé Sa, working together to innovate and deliver technology solutions that drive business value.As an IT Support Engineer, you will participate in the delivery of efficient and secure IS/IT operations, supporting IS/IT systems that fulfill the needs of the business.Main Responsibilities:Support processes including...