Banquet Captain

hace 1 semana


Monterrey, Nuevo León, México Hilton Worldwide, Inc. A tiempo completo

Job Summary: We are seeking a highly skilled Banquet Captain to join our team at Hilton Worldwide, Inc. As a Banquet Captain, you will be responsible for overseeing the set-up and clean-up of food and beverage during banquet functions, ensuring exceptional guest service and financial profitability.

Key Responsibilities:

  • Supervise food and beverage service throughout banquet functions to ensure quality service and product quality.
  • Assist with the planning, organizing, and execution of all banquet functions, including breakfast, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
  • Greet and welcome client representatives and guests, responding to requests in a timely, friendly, and efficient manner.
  • Participate in and lead department meetings to ensure seamless execution of events.
  • Process banquet checks accurately and efficiently for payment.
  • Ensure guest satisfaction throughout the meal service.
  • Serve alcoholic and non-alcoholic beverages in accordance with federal, state, local, and company regulations.

Requirements:

  • Positive attitude and strong work ethic.
  • Administration and organization skills.
  • Ability to listen to suggestions and critics.
  • Commitment to delivering high-standard customer service.
  • Initiative and teamwork skills.
  • Ability to lead people and communicate effectively.

About Hilton Worldwide, Inc.: Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Our vision is to fill the earth with the light and warmth of hospitality, and we are dedicated to creating remarkable hospitality experiences around the world every day.